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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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December 26, 2020

Sun roof wouldn’t open and determined track was broken and needed to be replaced. Placed rush order for parts, receiving the next day and vehicle was repaired by noon of the next day. Excellent service! More

by Lpratt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 29, 2020 -

Chuck Anderson Ford responded

Thank you for the great feedback! We're sorry your vehicle had an issue, but we're glad we were able to get it resolved quickly!

December 25, 2020

I love this place! They go above and beyond to take care of their customers. Thanks for going out of your way to get me back on the road safely! More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Dec 29, 2020 -

Chuck Anderson Ford responded

Elaine, thanks for the fantastic feedback on your recent service visit!

December 20, 2020

I brought my car in after receiving a recall letter. It was fixed with no problems and in a timely manner with no cost to me. More

by Satisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we met or exceeded your service expectations!

December 20, 2020

I was broke down with my f250 and towed to Anderson Ford they got me in right away and helped me out to get a hotel room and got my truck repaired this has been the best experience I ever had with a dealers More

by Sfcski1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're so sorry you had such a large issue with your truck, but we're glad you're back on the road!

December 19, 2020

Just had my oil changed & tires rotated but they were very kind & no grease on my Steering wheel, so all is great! Thinking of buying a new car next year More

by speedracermel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Dec 21, 2020 -

Chuck Anderson Ford responded

We'll be here and ready when you're looking for a new one!

December 19, 2020

Chuck Anderson Ford got my vehicle finished more quickly than I anticipated. They were friendly and fast. A b c d e f g h More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Jen!

December 16, 2020

Had originally made the mistake of going to Dave Littleton Ford where they mansplained check engine light to my fiancé, had only tried them because Of proximity to our home. After making the right c More

by cody.noeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 17, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Cody! We're glad we were able to help and we look forward to doing business in the future! Have a Merry Christmas!

December 13, 2020

Your diesel technician Jordan is great! Very nice to see a young man take pride in what he does! Dustin is great to work with, always going the extra mile for the customer! More

by CASEYANDTOMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

December 11, 2020

They had said it would take approximately 1 1/2 hours to get my airbags changed out. It took all of 10 minutes. Since I needed to get to work I was very pleased not to have to wait as long for my vehicle. More

by MrsG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to get you in and out very quickly!

December 11, 2020

Oil change was very fast and very good work in the service department all around. As well as the tire rotations and they don’t smear oil and grease all over your car like other ford dealers More

by F150Dude19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Very happy to have been able to get you in and out quickly! We look forward to your next visit!

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