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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
887 Reviews

887 Reviews of Chuck Anderson Ford - Service Center

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December 03, 2020

Always get good service. Would recommend Chuck Anderson Ford. People are very courteous. Answers all my questions. Would return to them if I ever need another vehicle More

by MOLADY65231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 07, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to your next visit to our store!

December 01, 2020

The service department has always been very helpful with scheduling my company vehicles. They are also very informative about what needs to be done if there is anything that we didn’t talk about previously More

by Jeff starke
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Dec 01, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Jeff! We appreciate your continued business and look forward to your next visit!

November 30, 2020

As always I schedule work through Chuck Anderson on my vehicles and have peace of mind know they will get the job done. I know they’re going to do it right the first time and take and discuss what needs t More

by TIMMYJ.CALLAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Nov 30, 2020 -

Chuck Anderson Ford responded

You guys are like family, we look forward to your next visit!

November 28, 2020

The service dept was wonderful. We were in and out in no time and they diagnosed the problem very quickly. We have been very impressed now and will continue to come back!! More

by heathervanbebber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department, we can't wait to see you next time!

November 28, 2020

It was good. The work was done right and on time. Will definitely go back for future work. They was very friendly and nice. Thanks More

by dmsiebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We're happy we were able to meet or exceed your expectations!

November 21, 2020

N/A. Do not need to.comment. This is tooo many words for a survey. I don’t like the idea of being forced to write something you should already be good at. More

by Shooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 23, 2020 -

Chuck Anderson Ford responded

Thanks for the 5-star review! Unfortunately, DealerRater requires a 25-word minimum and will delete this review once they see it due to the content.

November 19, 2020

Love this place! Always up front and honest. Best Ford dealer service in Missouri. Friendly and Honest and got car done before appointment was scheduled. More

by wayneoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 19, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate the opportunity to earn your business!

November 18, 2020

The 2013 Escape belongs to my daughter. She’s tried several times to get my name off of this vehicle. Put under Monica Kixmiller name More

by Mojojune
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Berger
Nov 18, 2020 -

Chuck Anderson Ford responded

Hello. We're not sure how your name was attached to your daughter's car. However, from this post I don't have your name or the particular vehicle's information to know which car to switch to your daughter. Please call our service department at 816-630-1700 and ask for Paul Palmer.

November 17, 2020

Everyone in the service department had great communication and were super friendly! They fixed two recalls on our Ford Edge and both times, everyone was awesome. More

by A.setter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Nov 18, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 17, 2020

I had just bought a used suv from them and was unaware of some problems it had. The service department is currently making it right. Very nice of them! Polite and professional, First time I have been hap More

by MINGSDIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Bichara, Greg Hallgrimson, Dustin Rose, Robert Rosenbaum
Nov 18, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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