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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
883 Reviews

883 Reviews of Chuck Anderson Ford - Service Center

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November 28, 2020

It was good. The work was done right and on time. Will definitely go back for future work. They was very friendly and nice. Thanks More

by dmsiebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We're happy we were able to meet or exceed your expectations!

November 21, 2020

N/A. Do not need to.comment. This is tooo many words for a survey. I don’t like the idea of being forced to write something you should already be good at. More

by Shooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 23, 2020 -

Chuck Anderson Ford responded

Thanks for the 5-star review! Unfortunately, DealerRater requires a 25-word minimum and will delete this review once they see it due to the content.

November 19, 2020

Love this place! Always up front and honest. Best Ford dealer service in Missouri. Friendly and Honest and got car done before appointment was scheduled. More

by wayneoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 19, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate the opportunity to earn your business!

November 18, 2020

The 2013 Escape belongs to my daughter. She’s tried several times to get my name off of this vehicle. Put under Monica Kixmiller name More

by Mojojune
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Berger
Nov 18, 2020 -

Chuck Anderson Ford responded

Hello. We're not sure how your name was attached to your daughter's car. However, from this post I don't have your name or the particular vehicle's information to know which car to switch to your daughter. Please call our service department at 816-630-1700 and ask for Paul Palmer.

November 17, 2020

I had just bought a used suv from them and was unaware of some problems it had. The service department is currently making it right. Very nice of them! Polite and professional, First time I have been hap More

by MINGSDIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Bichara, Greg Hallgrimson, Dustin Rose, Robert Rosenbaum
Nov 18, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 17, 2020

Everyone in the service department had great communication and were super friendly! They fixed two recalls on our Ford Edge and both times, everyone was awesome. More

by A.setter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Nov 18, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 14, 2020

This was just routine maintenance. An appointment was made at the time desired and a reminder was made a day in advance. Routine oil change was accomplished in less than 30 minutes and I was on my way. More

by Oyenken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Nov 14, 2020 -

Chuck Anderson Ford responded

Thanks for the feedback on your recent service experience!

November 14, 2020

Very efficient and quick service. Personable and felt safe in the waiting area. Following Covid precautions was able to get an appointment on the day I requested More

by Curtbev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Nov 16, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

November 10, 2020

They were very quick and courteous.I always enjoy the They were very quick and courteous. I always enjoy the service that I receive from Chuck Anderson Ford If anyone needs any work done on their Ford I More

by dkyledaily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Nov 12, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent visit with our service department!

November 10, 2020

Chuck Anderson Ford was able to repair our vehicle in one visit. Staff very courteous, very efficient. We are very happy with their service! We know that we can count on them for great work! More

by MISSOURIGIRL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Nov 10, 2020 -

Chuck Anderson Ford responded

We are so happy to hear that we met or exceeded your expectations! We look forward to your next visit!

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