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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
883 Reviews

883 Reviews of Chuck Anderson Ford - Service Center

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September 25, 2020

Always good! Thanks again. Had new battery installed in my cmax hybrid. Will use again. Very clean waiting area. Finished quickly and very friendly. Good More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Excellent! We're always happy to help, and look forward to your next visit!

September 25, 2020

Great customer service. Was in and out in less than three hours. Highly recommended. Can’t go wrong using them for anything. Great job today. More

by Firefighter445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for the kind words!

September 24, 2020

Love the people there. I’m always greeted nicely by their employees and know that when I pick my vehicle up that the work has been done properly. More

by Kwmiller72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Oct 05, 2020 -

Chuck Anderson Ford responded

We're so happy to hear you're as pleased with our service department as we are!

September 23, 2020

Scheduled my oil change on short notice and Heather was able to make sure I was taken care of. The Quicklane advisor was easy to work with as well! More

by R-BAIR16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Oct 05, 2020 -

Chuck Anderson Ford responded

Excellent to hear! Thanks for your review!

September 16, 2020

Always great service from all the employees. They are on time with my appointment and keep me advised if there is an issue with the vehicle. Lobby is clean and comfortable. More

by MPOLLARD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for the great review! We enjoy filling our lobby with people like you!

September 16, 2020

The service great. Friendly and informative about a tire problem I had. There was nail one of the tires. We're new to the dealership More

by RBIRKENESS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for making your first visit with us! We look forward to continuing to build a relationship with you!

September 13, 2020

Everyone at the dealership is always very friendly. From the service advisor to the young lady I pay when I leave. Whoever brought this group of people together did an outstanding job. More

by KENNETHHAMMONS512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sisk, Heather Berger, Greg Hallgrimson, Dustin Rose
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for the great words Mr. Hammons! We appreciate you choosing to do business with us!

September 12, 2020

It was great they kept me up to date with the status of my car. Dustin was more than helpful and I would say did all he could to make the experience easy. More

by hannah11h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks for dropping a kind review Hannah! We appreciate your business and look forward to seeing you next time!

September 12, 2020

Always great customer service received!! Went in for an oil change and battery tested bad. Able to drop in a new battery and get us on our way in a short amount of time. More

by Tammy & Tim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hallgrimson
Oct 05, 2020 -

Chuck Anderson Ford responded

Thanks guys! We appreciate doing business with you, it's always a pleasure!

September 09, 2020

Very courteous an professional to deal with an made repairs in time frame that I appreciated. The dealership has always had very knowledgeable staff an is the reason I buy my vehicles there More

by MERRITTUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Sep 11, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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