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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
882 Reviews

882 Reviews of Chuck Anderson Ford - Service Center

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August 19, 2020

I got my Expedition in for an oil change and I was in and out in less than a hour. Plus it was located close to my work , so that’s convenient. I will use them again More

by Lisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Aug 25, 2020 -

Chuck Anderson Ford responded

Thanks for the kind words Lisa! We look forward to seeing you next time!

August 18, 2020

I have been a satisfied customer for years and bought my vehicle there. Recently I had a regular oil change and front brake replacement. Then I had an issue with the rear drivers side window falling down More

by PENDLETONSANDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Aug 25, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

August 15, 2020

They are great people to deal with! The service is great! Management is great! I have been dealing with them since 1986. Thanks for your service! More

by DROSS41
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to your next visit!

August 14, 2020

Everyone was was very friendly and fast to respond to any questions. We are happy with the work and outcome of the things repaired on our truck. More

by dianashipp
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Aug 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

August 14, 2020

Fast. Convenient. Comfortable stay for waiting customers. It's ridiculous that your review needs to be 25 words long, when I've stated what was important to me. More

by Joysburd2b
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Aug 15, 2020 -

Chuck Anderson Ford responded

We don't disagree with you, it's DealerRater's rule.

August 13, 2020

I started using Chuck Anderson Ford exclusively 3-4 years ago for all my service needs. As always they perform the work needed on time, and in a professional manner. Great dealer to work with. More

by Matthew.s.callaway
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Heather Berger, Greg Hallgrimson
Aug 14, 2020 -

Chuck Anderson Ford responded

Thanks for the kind words Matthew!

August 13, 2020

Quick and accurate. Never have had a problem. Atmosphere Quick and accurate. Never have had a problem. Atmosphere is great! Everyone kind and courteous. Keeps you informed on your vehicle progress. Thank y More

by Bilton5
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Aug 14, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit! We can't wait to see you next time!

August 09, 2020

Used them for years . Typically great service. Had the works recently, didn't check tire pressure even with low tire light on. No carwash or sticker reminder. More

by Arlinemo17
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Aug 13, 2020 -

Chuck Anderson Ford responded

Sounds like we definitely could have been better! Please reach out to Nick Anderson directly for your next service appointment and he'll make sure you get taken care of. nick.anderson@chuckanderson.com

August 08, 2020

The peoe at Chuck Anderson's Ford in Excelsior Springs are the most compassionate friendly loyal people I have dealt with. I am thankful that there are people like them..in this World. More

by AzgirlinMo
Recommend Dealer
Yes
Employees Worked With
The ladies at check out, Heather Berger, Dustin Rose
Aug 13, 2020 -

Chuck Anderson Ford responded

Thank you! We are so happy to hear that. We can't wait to see you for your next visit!

August 06, 2020

Grand Ford Dealer!! I’ve looked at other dealers but others don’t have a service dept the honors their appointments an on time repair completion. They do what they say! No excuses, on time and profess More

by Teaveling man
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Sisk, Heather Berger, Dustin Rose
Aug 13, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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