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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
882 Reviews

882 Reviews of Chuck Anderson Ford - Service Center

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July 14, 2020

We have had our car serviced several times here. We have yet to have a bad experience. Heather in the Service department is top notch in customer service! More

by parker66mustang
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 13, 2020

Very dissapointed that Fors would not cover my failed Transmission Cotrol Module. Known issue unless you have over 150k miles. Very dissapointing from ford motors More

by Ray
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

I'm sorry to hear that Ray.

July 11, 2020

I just moved to Excelsior Springs from Jefferson City, Missouri. The service at Chuck Anderson was so much better than at Jeferson City Ford. I was so pleasantly surprised but the timeliness and doing w More

by Rob.Murphy1012
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 16, 2020 -

Chuck Anderson Ford responded

Thanks Rob! Welcome to town!

July 10, 2020

I took my car to them after dealing with a terrible experience at another dealership and they were absolutely amazing! I needed to have my car serviced for its recall and they were able to get me in qu More

by hareynolds95
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 08, 2020

The service I received was quick and good. Only one person had on a mask, I had to supply mask for driver of my car More

by Marcia
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

July 05, 2020

A quick look on line and made the appointment. Quick response from the dealership and the day of service, a quick in and done. Great dealer. More

by GMS318
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

July 04, 2020

Prompt, fast service. Followed COVID guidelines which was appreciated. Car was clean and well cared for. I was in and out in record time. Thanks More

by Jeninmo
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 04, 2020

Courteous and Quick The staff is awesome and the service is #1. We were in and out under the time they said it would take. Highly recommend this dealership. More

by batch.family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Heather Berger, Greg Hallgrimson, Dustin Rose
Jul 08, 2020 -

Chuck Anderson Ford responded

We look forward to seeing you next time!

July 02, 2020

I was pleased about everything. Everyone was courteous and took care of my needs without a long wait. I will go back for other needs as they arise. More

by Bob Sharp
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Jul 02, 2020 -

Chuck Anderson Ford responded

Thanks for the kind words Bob! Look forward to your next visit!

July 02, 2020

I will always come back to Chuck Anderson Ford for their friendliness and professionalism. They really know how to take care of their customers needs. More

by Jeremy Neal
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Jul 03, 2020 -

Chuck Anderson Ford responded

Thanks for the great review Jeremy! We look forward to your next visit!

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