Chuck Anderson Ford - Service Center

This dealer became my “go to” Ford dealer after buying a new Edge a couple of years ago. We had received excellent service until this recent trip to get the struts/shocks replaced on our 2005 Thunderbird. T new Edge a couple of years ago. We had received excellent service until this recent trip to get the struts/shocks replaced on our 2005 Thunderbird. Took 16 days to get the car back - nuff said. More

sucks like the dealer, service sucks taken my truck several times for same problem one time said ordered carrier never installed they said it was but truck like the dealer, service sucks taken my truck several times for same problem one time said ordered carrier never installed they said it was but truck was never there for them to do it. Dustin never calls back when he says that he will.truck was there twice for 4 days and 5 days never moved from where it was parked had appointments both times. called 6-29 Dustin said he was just finishing up with a customer needs to talk with me that was 2;30 will call right back. NO CALL BACK AGAIN. Heather is always nice and helps a lot. More

Was not pleased with the service I had. I brought my truck in for some recalls and only received part of the work done .Was given the rest and was told I could do the rest myself truck in for some recalls and only received part of the work done .Was given the rest and was told I could do the rest myself More

Great service department friendly people unlike some dealerships you never have to worry about them trying to sell you something that you don’t need for your car dealerships you never have to worry about them trying to sell you something that you don’t need for your car More

Take it somewhere that’ll do it right. And tell you about the repairs that couldn’t be made, before doing other repairs and it not even being right. All I wanted was an alignment because I put a new f about the repairs that couldn’t be made, before doing other repairs and it not even being right. All I wanted was an alignment because I put a new front end in it. More

Can’t be done cheaper at a non-dealer provider, contrary to the common belief. Factory-trained techs, using OE Parts. Great service! Thank you! to the common belief. Factory-trained techs, using OE Parts. Great service! Thank you! More

My car was taken right in . They did the work in a very reasonable amount of time. The price was comparable to others. Very satisfied reasonable amount of time. The price was comparable to others. Very satisfied More

Charged me 2000 for a fix that they said was done and it hadn’t fixed anything. Wanted to charge another 3000 for another part! hadn’t fixed anything. Wanted to charge another 3000 for another part! More

Body shop and service dept are awesome, I have not had the same experience in the sales dept, We just couldn’t close the deal, I ended with having to go elsewhere , but am very satisfied with the servic the same experience in the sales dept, We just couldn’t close the deal, I ended with having to go elsewhere , but am very satisfied with the service More

Saved me money, new tires didn’t show wear they said that they didn’t need a rotation. I was there less than an hour. Awesome job guys . they didn’t need a rotation. I was there less than an hour. Awesome job guys . More