Chuck Anderson Ford - Service Center
Excelsior Springs, MO
882 Reviews of Chuck Anderson Ford - Service Center
I don’t know that I’ve ever been to a car dealership in service Center that were so friendly and helpful. I was on a extreme time crunch to get my truck fixed and Dustin worked very hard to get my part in service Center that were so friendly and helpful. I was on a extreme time crunch to get my truck fixed and Dustin worked very hard to get my part in and installed in a timely manner. I couldn’t be more appreciative! More
I needed an oil change and tire rotation in hurry. I came in close to end of day. I apologized for being in late and explained what I needed and Greg was very friendly and understanding. He got me right in a in close to end of day. I apologized for being in late and explained what I needed and Greg was very friendly and understanding. He got me right in and taken care of no time. Thank you for your great work and friendly service. More
Not nice I was charged Over $500. to find a broken wire. I was upset at the cost. and said so to the manager that's when the manger yelled at me and told me I was charged Over $500. to find a broken wire. I was upset at the cost. and said so to the manager that's when the manger yelled at me and told me to set down.I am adult 72 years old and have never been treated this way. I called owner he never call me back. The manager called not him Still have not heard from the owner More
From the time I booked a service appointment to the time I picked my car up the staff was nothing but timely and professional. Heather was very flexible in getting me in and Dustin was very helpful. After t I picked my car up the staff was nothing but timely and professional. Heather was very flexible in getting me in and Dustin was very helpful. After the all points inspection everything needed to be completed was explained and I never felt like I was being taken advantage of. Overall very happy with my experience and I will continue to utilize Chuck Anderson Ford for all of my car's needs. More
In on time for appointment. Great service!! The service team was knowledgeable and informed me of upcoming items I need to have serviced with my next oil change. Friendly staff. team was knowledgeable and informed me of upcoming items I need to have serviced with my next oil change. Friendly staff. More
I found the whole process from making the appointment, to the completion of the service effortlessly simple. The facilities where impeccably clean. And everyone of the service center staff were very profes the completion of the service effortlessly simple. The facilities where impeccably clean. And everyone of the service center staff were very professional. More
I called with two different issues with my 2016 Focus. They were able to get my car in the next morning and get the issues diagnosed quickly. Called me to go over issues and repairs my car needed and had They were able to get my car in the next morning and get the issues diagnosed quickly. Called me to go over issues and repairs my car needed and had my car back to me that evening. They were friendly, knowledgeable and efficient in getting my issues solved. I would like to thank the service department. More
Chuck Anderson is far better than Gary Crossley where I purchased my vehicle. They are very professional and polite. It's my new go to dealership!! purchased my vehicle. They are very professional and polite. It's my new go to dealership!! More
Good service! A little high on parts. Also make sure you get what you pay for. Would return for service. Fast and friendly service advisors. get what you pay for. Would return for service. Fast and friendly service advisors. More