Chuck Anderson Ford - Service Center

I needed a major headlight replaced in my vehicle and the service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the busi service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the business was very busy they had COVID-19 restrictions in place and had the work done in a timely, courteous manner manner. More

Always professional and proficient, Ford provides superb customer service in diagnosing the problem, explaining the problem and fixing the problem. Five star service. Thank you customer service in diagnosing the problem, explaining the problem and fixing the problem. Five star service. Thank you More

So easy to work with. Maybe to easy. Went in for oil change left with newer vehicle. How does that happen? I am happy with purchase change left with newer vehicle. How does that happen? I am happy with purchase More

Put a trailer hitch on my car and it went well took him two hours but everybody was friendly helpful it was a very first for their escape two hours but everybody was friendly helpful it was a very first for their escape More

Was told the price for oil change would be 34.95$ By Heather over the phone but got charged more. Should be more honest about pricing. Heather over the phone but got charged more. Should be more honest about pricing. More

Safety recall They took care of my truck in a very timely manner and I am totally satisfied with the quality of the work done as always. They took care of my truck in a very timely manner and I am totally satisfied with the quality of the work done as always. More

BUT body work performed was of lesser quality than expected which was outsourced to PDR. Even Paul agreed with the work not being up to par. expected which was outsourced to PDR. Even Paul agreed with the work not being up to par. More

Courteous from 1st phone call, to check in, to asking approval to proceed with work, completed when promised and IT WAS LESS than the reasonable estimate. 5 stars! approval to proceed with work, completed when promised and IT WAS LESS than the reasonable estimate. 5 stars! More

I have 3 dealerships within 6 miles of my house. I drive 17 miles to Chuck Anderson Ford. That alone should tell you how much i like this dealership and its service dept. 17 miles to Chuck Anderson Ford. That alone should tell you how much i like this dealership and its service dept. More

Great work really improved the quality of coustomer service and enjoyed not having a long time to wait would definitely recommend friends and family and outside guests. service and enjoyed not having a long time to wait would definitely recommend friends and family and outside guests. More