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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
882 Reviews

882 Reviews of Chuck Anderson Ford - Service Center

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April 15, 2020

Setting up appointments was very easy. Vehicles were in and out very quickly. Everyone was very helpful and provided great service at Chuck Anderson Ford. More

by DPRATT2
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Apr 15, 2020 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! Thank you for trusting us to service your vehicle!

April 15, 2020

Got oil change on my f350 and air filter great service and fairly fast if it wasn't for the key mix up but all was good. More

by Markbr549
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Apr 16, 2020 -

Chuck Anderson Ford responded

Sorry about the key mix up Mark! We'll make sure to make your next visit even quicker!

April 14, 2020

This dealer is quick to serve you for all of your auto needs. Fair on price , work is top rate. I recommend Anderson ford for all repairs. More

by GMS318
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

April 14, 2020

I had taken my car in on Thursday for a manufacturing repair on my passenger side air bag. I included that I wanted my anti-freeze recharged as well. They told me it would be $100 for the anti-freeze a More

by Kess86
Recommend Dealer
No
Employees Worked With
Heather Berger
Apr 14, 2020 -

Chuck Anderson Ford responded

Grant, I reached out to you via text, hope to get this resolved shortly. Sincerely, Nick Anderson

April 11, 2020

Like the dealership. Don't care for the tech that changed my oil. Oily hand prints on my clean door, steering wheel and gear shift. Didn't secure the panel back in place under the truck and it started draggi More

by Keith Blair
Recommend Dealer
No
Employees Worked With
Cody Schneiter, Dave Moorhead, Rene Sisk, Heather Berger
Apr 13, 2020 -

Chuck Anderson Ford responded

I am so incredibly sorry to hear this. I would like to offer you your next oil change on the house. Please email me at: nick.anderson@chuckanderson.com and I will get it added to your account.

April 09, 2020

Absolutely amazing group, got me in fast took care of everything and worked with me to get car back quickly.. Pour to be a part of this Ford Family! More

by MWRIGHT.1980
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Apr 13, 2020 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you trusting us with your vehicle!

April 09, 2020

Pickup and delivery from our home for 2 vehicles for oil change and tire rotation. Seamless. On time and easy!! Thank you Chuck Anderson Ford. More

by BECKYTREC
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Apr 13, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to pick up and drop off both your vehicles!

April 09, 2020

Best Ford Dealership in 100 miles! Will only do business with this location. They have great customer service and good selection of vehicle's. Thank you Anderson Ford More

by Dingus
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Apr 13, 2020 -

Chuck Anderson Ford responded

Just 100 miles?! haha Thanks for the great feedback!

March 21, 2020

Recall for transmission Was contacted to schedule an appt. to make a repair in regards to a transmission recall. Appt. was completed on time with very professional service. More

by Lpratt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Apr 06, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to seeing you next time!

March 21, 2020

Technician left his ratchet and socket on cowl of vehicle. Luckily I checked the oil level, and found it, took it back to service department. More

by MPENROD
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Apr 06, 2020 -

Chuck Anderson Ford responded

Thanks for returning our tool! We apologize for the inconvenience and will go over with our technicians to properly account for all tools and supplies before the vehicle leaves their stall.

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