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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
897 Reviews

897 Reviews of Chuck Anderson Ford - Service Center

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April 28, 2020

Very helpful and courteous. Made it easy to send my kid up to have the oil changed during the day so that I could con to Ue to work. Thank you so much!!! More

by Bdavis2017
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 29, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad to have been able to help!

April 27, 2020

Small town dealer, locally owned. Great selection on new and used cars, fair prices and quick reliable service. Do yourself a favor and give them a try. More

by mojoarno
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Rene Sisk, Heather Berger
Apr 27, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! What can we do better next time to earn a 5-star review?

April 22, 2020

Exceptionally kind and curtlous, treated me with respect. Not long in waiting for service very clean and tidy evironment that caugjt my eye quickly. Great waiting area. great overall experience More

by Reneejohnston55
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 23, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! Glad that you enjoyed your experience!

April 18, 2020

Cannot say enough. I would recommend this service department to everyone! Wonderful people great service at a fairly priced. The first place i take my truck. More

by Ace2279
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Apr 23, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent experience with our service department!

April 16, 2020

Good service and great people to deal with on the phone and in person. In and out in the promised time frame with quality work. More

by Bhart1205
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 17, 2020 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us review! We appreciate you trusting us to service your vehicle!

April 15, 2020

Setting up appointments was very easy. Vehicles were in and out very quickly. Everyone was very helpful and provided great service at Chuck Anderson Ford. More

by DPRATT2
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Apr 15, 2020 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! Thank you for trusting us to service your vehicle!

April 15, 2020

Got oil change on my f350 and air filter great service and fairly fast if it wasn't for the key mix up but all was good. More

by Markbr549
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Apr 16, 2020 -

Chuck Anderson Ford responded

Sorry about the key mix up Mark! We'll make sure to make your next visit even quicker!

April 14, 2020

I had taken my car in on Thursday for a manufacturing repair on my passenger side air bag. I included that I wanted my anti-freeze recharged as well. They told me it would be $100 for the anti-freeze a More

by Kess86
Recommend Dealer
No
Employees Worked With
Heather Berger
Apr 14, 2020 -

Chuck Anderson Ford responded

Grant, I reached out to you via text, hope to get this resolved shortly. Sincerely, Nick Anderson

April 14, 2020

This dealer is quick to serve you for all of your auto needs. Fair on price , work is top rate. I recommend Anderson ford for all repairs. More

by GMS318
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

April 11, 2020

Like the dealership. Don't care for the tech that changed my oil. Oily hand prints on my clean door, steering wheel and gear shift. Didn't secure the panel back in place under the truck and it started draggi More

by Keith Blair
Recommend Dealer
No
Employees Worked With
Cody Schneiter, Dave Moorhead, Rene Sisk, Heather Berger
Apr 13, 2020 -

Chuck Anderson Ford responded

I am so incredibly sorry to hear this. I would like to offer you your next oil change on the house. Please email me at: nick.anderson@chuckanderson.com and I will get it added to your account.

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