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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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January 30, 2020

VERY PROFESSIONAL.. THE SERVICE I RECEIVE IS ALWAYS THE BEST. A TOP QUALITY DEALERSHIP. PLEASE CONTINUE THE GOOD SERVICE AND ALWAYS BE FAIR AND HONEST. "GOD BLESS" More

by mark.gola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Cody Schneiter, Rene Sisk, Heather Berger
Feb 03, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Mark! We love having you as a customer! Next time, let us know what we can do to earn 5 stars instead of 4!

January 21, 2020

I would give Paul and Heather perfect scores as if not for them I would not come back. Cody would receive a zero. Was dealing with Cody and never received calls for updates, I had to call three times to c More

by scobee00
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Jan 22, 2020 -

Chuck Anderson Ford responded

Thanks for leaving us your feedback about your recent service visit! We look forward to making your next one less stressful and a lot more enjoyable.

January 16, 2020

This was the fastest time I have ever had my oil changed. 25 minutes and I was out of there. Usually it takes at least 34 minutes. Needs to be like this every time! More

by cpope0
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 20, 2020 -

Chuck Anderson Ford responded

We're glad you had a good experience!

January 16, 2020

Every visit there is awesome. They are professional and get the job done right in a timely manner. I will always bring my Fords to Chuck Anderson . More

by bndbelle
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Jan 20, 2020 -

Chuck Anderson Ford responded

Thanks for such a great review! We appreciate your feedback.

January 11, 2020

You're the best. Had a battery go bad, took suv in to service dept. They took unit right inside and replaced battery with a new one, FREE. Couldn't get any better than More

by echowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Jan 20, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to your next visit!

January 03, 2020

Excellent as usual. I have always had an excellent service job at Chuck Anderson Ford, no problems quick and thorough service every time I visit and look forward to many More

by echowning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 06, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad that we were able to meet/exceed your expectations!

January 01, 2020

Great and friendly service 👍 Scheduled oil changes for all of our vehicles, the 1st 2 were right at opening and they got both in immediately and started. While we waited, my teena More

by Kimberly P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown guy in service department, Jim Stevens, Trevor Shockley, Heather Berger
Jan 02, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Kimberly! We're glad you choose to do your service work with us!

January 01, 2020

Recall on my F-150 Chuck Anderson went out of their way to help me get a recall fixed on my F-150. They could not of been nice.........these are good people More

by Merriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in the service department. I don't know his last name. The man who came to my house to fix the recall.
Jan 02, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Larry! We love doing business with you!

December 24, 2019

Quick service, very friendly! Employees were very friendly. Service had my car in and out in about an hour for The Works & to take care of a programming recall. More

by kmsz8b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Dec 26, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback!

December 24, 2019

I’d definitely take my car there again They were able to look at my SUV in a timely manner and were beyond helpful. They were transparent which was appreciated as a young woman. The custome More

by Lovemylife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson, Josh Harris and the two other gentlemen who worked on my car, Rene Sisk
Dec 26, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback, we're glad to have gotten you in and out!

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