Chuck Anderson Ford - Service Center

Monthly visit Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nic Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nice chairs! Sometimes that’s the only peace I get and I am never disappointed! More

Quick and easy Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was eas Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was easy. Service department is great. More

Oil change Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a clean and comfortable place to wait for my car to get done. More

Tire change Decent. Just didn’t put the spare tire where it needed to go. Just say it in the back of my truck. Other than that, it’s fine. Decent. Just didn’t put the spare tire where it needed to go. Just say it in the back of my truck. Other than that, it’s fine. More

Great service and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it and didnt leave me waiting. However I do think you all should do tire rotations with any oil change considering I can go to several places and get it done for free. Also would be nice if you had discounts for Ford workers. More

Recall work, Ford fusion Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here a Office person was very friendly. Offerred to give a ride to work. Quick work, and took care of my concerns. I will be taking my future vehicles here as well. More

Cody is the man. I had an ignorant warranty service. Cody went above the normal/above the call of duty. Don't buy CarShield warranty a little misleading on coverage! I had an ignorant warranty service. Cody went above the normal/above the call of duty. Don't buy CarShield warranty a little misleading on coverage! More

Friendly customer service but poor diagnosis. Brought my van for diagnostic code P0401. They replaced the DPFE sensor and the error cleared but returned after a couple hundred miles. The error ret Brought my van for diagnostic code P0401. They replaced the DPFE sensor and the error cleared but returned after a couple hundred miles. The error returned and on the next dealer visit they wanted to change a knock sensor for $1000. I chose not to spend the money and had to pay $119 for them to tell me there was a problem with a different system. After doing my own research I found the knock sensor is not connected to the P0401. The problem was carbon in the EGR port. The solution was on Youtube yet the service tech never suggested cleaning the carbon. It cost $450 for a dealer to fail and I had to repair it by following youtube vidieos. I expect more from a high cost dealer. More

Good experience. The service department had me in and out in a minimum time with no excessive waiting. Thanks Chuck Anderson Ford for a job well done. The service department had me in and out in a minimum time with no excessive waiting. Thanks Chuck Anderson Ford for a job well done. More

No overcharge I'm a mechanic they didn't know it I took my edge in for some computer work and they did not try to fix anything that did not need to be done like I s I'm a mechanic they didn't know it I took my edge in for some computer work and they did not try to fix anything that did not need to be done like I see almost every where More