Chuck Anderson Ford - Service Center

They didn't give me updates, I had to call and stop by to see what was going on. They had my vehicle a whole week. see what was going on. They had my vehicle a whole week. More

This was the first time they were 30 min after my appointment time before they started to work on my car appointment time before they started to work on my car More

Honest and fair. Had a brake inspection and results were no change needed. Some shops might not have been that honest. Had a brake inspection and results were no change needed. Some shops might not have been that honest. More

Paul and Dustin did a great job! ! Honest diagnosis, service and repair at fair price. ! Honest diagnosis, service and repair at fair price. More

Had to go back several times because they kept forgetting stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that stuff that went with title, said we wanted a 4 ye loan, when we got paperwork it was a 5 yr loan. There was a warning in the system for air bags that should have been taken care of before it was aold, when I ask abour it I was told to takw ir somewhere else. Should have stuck with Smithville Ford... More

Dustin Rose in the service department helped us out tremendously with our issue. He did a great job. tremendously with our issue. He did a great job. More

Repairs where warranty work. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. More

My son bought a vehicle from here in Feb he didn't want the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine ligh the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine lights comes so he took it to a local mechanic to have it diagnosed they told him wat was wrong so since he bought the warranty he took it to the dealership to see if it was covered under the warranty and he told them wat was wrong with the vehicle when he showed up to the appointment so they decided to diagnose it and charge him $155 for what we told them was already diagnosed he was just seeing if it was covered under his warranty which it isn't go figure u buy a 2020 vehicle and drive it for 3 months u don't expect to have any issues very disappointed is chuck Anderson Ford this will be the last vehicle we buy from you and I'll be sure I inform my friends n family that also have purched vehicles from this dealership. More

Very Professional and kept us well informed about the work we had being performed. Thanks work we had being performed. Thanks More

I was pleased with the repair service. I was treated very courteously and the cost was manageable. I was treated very courteously and the cost was manageable. More