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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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881 Reviews of Chuck Anderson Ford - Service Center
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July 30, 2019
“The Works” Package Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custo Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custom screws provided. More
by Doug64
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger
July 28, 2019
Quick and easy Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
July 26, 2019
Always great service The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rat The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rather than waiting for hours , like at other dealers . More
by JESMITH1971
Employees Worked With
Cody Schneiter, Heather Berger
July 13, 2019
Service work Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. In Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. Inspection performed well More
by ChasMorris
July 13, 2019
Saved my daughters car After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these guys! More
by bobby605
July 11, 2019
Car fixed in no time. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. More
by chuckElaine,2013
Employees Worked With
Cody Schneiter
June 28, 2019
Oil change/tire rotation Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
June 21, 2019
Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team makes it easy for me and my schedule. Thanks! More
by Bob
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
June 21, 2019
Paperwork nightmare I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they both had recalls. I dropped mine off on a Monday. Great service, done in the time they said it would take. My husband's Fusion was scheduled that same week on Wed. Dropped it off Tuesday evening, gave a rep the keys and signed his paperwork. Wed comes his appointment was at 8:30. It's now after 2 and no call that it's done so I call them. Come to find out it hasn't even been pulled in the shop cause they pulled my paperwork instead of his and said it was done. Didn't check VIN numbers nothin. So another day without a car, they were supposed to wash it for the mess up. I pick it up on Thursday and NOPE not even washed. Next time I have a recall I will go somewhere else. More
by Mcbee
Employees Worked With
Cody Schneiter, Heather Berger
June 15, 2019
Always good Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years from Chuck Anderson Ford they are great. More
by EVANTRIPPCPA
