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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
897 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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897 Reviews of Chuck Anderson Ford - Service Center
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July 13, 2019
Saved my daughters car After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these guys! More
by bobby605
Verified Customer
July 11, 2019
Car fixed in no time. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. More
by chuckElaine,2013
Employees Worked With
Cody Schneiter
June 28, 2019
Oil change/tire rotation Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
June 21, 2019
Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team makes it easy for me and my schedule. Thanks! More
by Bob
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
June 21, 2019
Paperwork nightmare I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they both had recalls. I dropped mine off on a Monday. Great service, done in the time they said it would take. My husband's Fusion was scheduled that same week on Wed. Dropped it off Tuesday evening, gave a rep the keys and signed his paperwork. Wed comes his appointment was at 8:30. It's now after 2 and no call that it's done so I call them. Come to find out it hasn't even been pulled in the shop cause they pulled my paperwork instead of his and said it was done. Didn't check VIN numbers nothin. So another day without a car, they were supposed to wash it for the mess up. I pick it up on Thursday and NOPE not even washed. Next time I have a recall I will go somewhere else. More
by Mcbee
Employees Worked With
Cody Schneiter, Heather Berger
June 15, 2019
Always good Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years from Chuck Anderson Ford they are great. More
by EVANTRIPPCPA
June 12, 2019
Needed part replaced and diagnostic on tires Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest opinion. More
by PAT.CRISLER
Employees Worked With
June 05, 2019
RADIO Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the ra Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the radio would work right More
by Bridget72
Employees Worked With
Cody Schneiter, Heather Berger
June 04, 2019
The works oil change Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. More
by Thrillride3
Employees Worked With
Michael Dreke, Cody Schneiter, Heather Berger
May 25, 2019
Very good It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. More
by DDP
