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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
897 Reviews

897 Reviews of Chuck Anderson Ford - Service Center

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May 22, 2019

Awesome When you walk in if are they're busy they will tell you they will be with you in a minute. The people are friendly and upbeat. Thank you for awesome More

by Msnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
May 23, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

May 08, 2019

Consistently Great CA Service center is always quick and accommodating. Professional and courteous! I drive past a lot of places I could take my Ford on my way to CA. He More

by Aaron46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
May 09, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback on your recent service visit! We're glad to have you as a customer and look forward to your next visit!

April 25, 2019

Fusion Energi Cody communicated well with me through the process of the recall for the convenience charger for my fusion Energi. This is my second time to this de More

by Daveofkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 25, 2019 -

Chuck Anderson Ford responded

Dave, we're glad you trusted us to service your vehicle. We look forward to your next visit!

April 24, 2019

Fast, knowledgeable service. The service center was able to get my daughters car in, diagnose the issue and return it in less time than was promised. Top notch group. More

by Randy Fondren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Apr 24, 2019 -

Chuck Anderson Ford responded

Thanks for the kind words Randy! We're glad we were able to get your daughter's car in and out!

April 24, 2019

Service review I’ve been going to Chuck Anderson for about 10-12 years now for service. I like the way their dealership has a small town like atmosphere and they se More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Apr 24, 2019 -

Chuck Anderson Ford responded

Thanks Mark! We have a top notch service department and we appreciate you acknowledging it! We look forward to your next visit!

April 12, 2019

Fast service I had a warning light come on and pulled up at the service center. Even though I didnt have an appointment they made time to help me and made time to More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Apr 15, 2019 -

Chuck Anderson Ford responded

We're glad we were able to get you in and out! Look forward to your next visit!

April 12, 2019

Great service! Would highly recommend this company for service to friends and family in the future. Advisors kind and professional, technicians knowledgeable and com More

by Romines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 15, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next service!

April 04, 2019

Completely satisfied From start to finish everyone that I dealt with at the dealership went above and beyond what was necessary to get the job done. They kept me updated o More

by jerihart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Chuck Anderson Ford responded

Thanks for the great review over your recent service visit! Look forward to seeing you next time!

March 30, 2019

Safety concern I originally came in for an oil change and asked for a service person to look at my seatbelt, that had gotten crushed while folding the back seat down More

by Fordworker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Schneiter
Mar 31, 2019 -

Chuck Anderson Ford responded

Hi Fordworker, factory warranties and extended service contracts cover expenses that are due to manufacturer defects or parts breaking due to use, not wear and tear. For example, if your radio starts having poor reception, an extended service contract would cover the repair! But if your radio screen cracked from a blunt object hitting it, it would not be covered.

March 28, 2019

Friendly and convenient I really enjoy the team at Chuck Anderson Ford as they are always friendly and do a great job! I love the convenient location and the customer servic More

by Theresa48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Murray, Dave Moorhead, Heather Berger
Mar 29, 2019 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us your thoughts on your recent service visit! We look forward to seeing you next time!

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