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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
897 Reviews

897 Reviews of Chuck Anderson Ford - Service Center

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March 27, 2019

Best Ford dealer in the Kc area My wife and I have purchased multiple vehicles at Chuck Anderson Ford and will continue to give them our business. There service dept is second to non More

by RWest76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Mar 28, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit! We value your friendship and business! We look forward to your next appointment!

March 09, 2019

Missouri State vehicle inspection Always calm and courtous. They always take care of everything to my satisfaction. Their shuttle service is very convenient. I am happy getting both of More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Brendon Dennison
Mar 11, 2019 -

Chuck Anderson Ford responded

Thanks Rod! We appreciate your visit and look forward to our continued business relationship!

March 08, 2019

Toyota problem Must tell you you’re service department excellent You’re technician excellent found the problem in a timely time. Very satisfied with work and price More

by TP40ANDCOUNTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Mar 08, 2019 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us a review! We appreciate your feedback from your recent visit with our service department!

March 07, 2019

Service Cody was great! He communicated with me and made sure I understood what the cost was and how long they would have the vehicle! Thanks again. More

by Maples
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Mar 08, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you taking a minute to give us feedback on your experience with our service department! We look forward to serving you in the future!

March 06, 2019

Service for my Fusion I might be old school..but I had to ASK about my car. To know if there was anything concerning that I would need to know. Yes.. I did get he paperwork More

by AzgirlinMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Mar 06, 2019 -

Chuck Anderson Ford responded

We're sorry we didn't bring any concerns to your attention! That is not how we are trained, so we will get that corrected immediately.

March 06, 2019

Good dealership They were quick. And they gave me a ride to a local shopping store so I wouldn’t have to wait in the waiting area. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Mar 07, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We are glad that you felt accommodated during your visit, and we look forward to serving you in the future!

March 05, 2019

Service Visit Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has More

by larrykopp01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Mar 05, 2019 -

Chuck Anderson Ford responded

Thank you for your great feedback on your recent service visit!

March 05, 2019

Quick! My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. More

by Batmom120103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Mar 05, 2019 -

Chuck Anderson Ford responded

We're glad we were able to get you in and out quickly! Thanks for the opportunity to earn your business!

March 03, 2019

Great Service Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Mar 04, 2019 -

Chuck Anderson Ford responded

Thank you for the great feedback on your recent service experience with us! We appreciate your business!

February 28, 2019

Oil change Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next More

by rlhwer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Schneiter
Feb 28, 2019 -

Chuck Anderson Ford responded

Thanks for taking a second to voice your concerns. I can't speak for the exact time you were getting your oil changed as I wasn't standing there, so I'm not sure why it took so long. When the weather is below freezing, we don't wash people's vehicles unless asked to do so. We've had several cases where people have had them washed, then the doors froze up on them before they could get home.

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