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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
897 Reviews

897 Reviews of Chuck Anderson Ford - Service Center

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January 03, 2019

Friendly experience I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a t More

by Jm28490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Al Murray, Cody Schneiter, Guy Bloom
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the kind words! We try to always deliver more bang for your buck than the other guys.

December 29, 2018

Recall They are excellent people to work with they always go the extra yard to help with any problems with any of my cars.will recommend the dealership to fr More

by tnspidle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Dave Moorhead, Katy Davis, Heather Berger
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! Thanks for your continued service!

December 29, 2018

Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Thank you for the great review! We appreciate your business!

December 29, 2018

Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal More

by Dealer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Hello! Please send our General Manager, Nick Anderson, an email regarding your experience. He would be more than happy to take care of it for you. nick.anderson@chuckanderson.com

December 28, 2018

Truck Service Great staff easy to work with. Easy to make appointment. Was able to work around my schedule and complete work needed in a timely manner. More

by Tmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words Tim, can't wait to see you in your next truck soon!

December 27, 2018

Oil change Got my oil changed and it went great! Price was good and they got me in and out quickly. They also rotated my tires and checked some other things. Gre More

by JATEAT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Montgomery
Dec 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review. We're glad you were able to take part in our oil change special!

December 27, 2018

Inspection I Would recommend them for any kind if service . Whether it be service or purchasing a new vehicle. they are quick and courteous . Very well maintaine More

by Tervmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Thank you! We pride ourselves in having a well-lit and clean service department!

December 26, 2018

Service Everything and everybody was very nice and efficient. A little bit of a wait but not to bad. Everything was good visit again sometime soon More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you taking time to let other future customers know of your great experience.

December 26, 2018

Great experience from start to finish .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and More

by Geoff Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Wonderful to hear. We appreciate the opportunity to keep doing business with you.

December 26, 2018

Service The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. B More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Dec 27, 2018 -

Chuck Anderson Ford responded

Dean, thanks for the great review. We appreciate your continued business.

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