Chuck Anderson Ford - Service Center

Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More

Service fine/Service policy worthless. Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" ev Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" everything except routine maintenance, that didn't cover this. Knowing this, is what will keep me from doing further business with them. I can go anywhere for oil changes ect...It is ashamed since this would be the most convenient place for me. Cody was good to work with. No issues there. Don't bother buying a service policy from them. More

Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteous More

Recall Service Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction. Service area immaculate & service staff very professional & helpful Sorry I can’t recall service personnel name but he explained the reason for the recall & work to be completed. Exceptional professional staff More

Service and warranty work As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get th As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get the job done efficiently and correct. Won’t use anyone else for any of my vehicle needs. More

Oil change Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. More

The absolute BEST dealership in KC area! I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime I bought my Fusion here. Has never been serviced by anyone else. They go the "extra mile" to support their customers for sure!! I will be a lifetime customer. More

The service was quite awesome The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. The service was awesome and I would recommended to all my friends and I was very happy with the service department and all the employees. More

Not really happy. I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong I took the car in. Transmission is making noise. 2 months out of warranty. I felt they were swapping parts and they never could tell me what was wrong. Also had an issue with the heater damper that they had repaired under warranty. They said that was no record and they would have to charge me to repair. More

They are honest and work was done quick and a quality job I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in a I cannot see how they could improve on their service. All is good I was at the Anderson dealership on Friday for oil/filter and tire rotating was in and out in less than 30 minutes and they also washed the car. More