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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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October 03, 2018

Pleasant and efficient They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was comple More

by EJ64465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear you were satisfied with the servicing of your vehicle!

September 30, 2018

Bad breaks My break lines had rusted apart and I Walked in with no appointment. This is my only vehicle. The service writters were friendly and informative, and More

by Beavis0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady West, Cody Schneiter, Dave Moorhead
Oct 01, 2018 -

Chuck Anderson Ford responded

We're glad we could get your truck handled for you and get you back on the road! Thanks for leaving us your feedback!

September 29, 2018

Great service I always take my car to Chuck Anderson for service. They treat me honestly and fairly. I trust them to always tell me what needs to be done now and wh More

by KPALMER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Sep 29, 2018 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next visit!

September 26, 2018

Warranty maintenance They washed my car without me having to ask. They called me when it was done. I was in there quickly both when dropping off and when picking up More

by Kemills1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have no idea who helped me
Sep 26, 2018 -

Chuck Anderson Ford responded

Thanks for taking a moment to leave us feedback! We strive to be quick with all of our service work, as we know your time is valuable!

September 24, 2018

Everyone was nice and pleasant It makes a difference when you are treated with respect and professionalism. I would recommend Chuck Anderson to everyone, thank you. I appreciated ev More

by Pzette24bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 24, 2018 -

Chuck Anderson Ford responded

Thank you for your business and your kind words! We appreciate you taking the time to give us feedback on your experience!

September 15, 2018

30k Service I was just a little early for our FLEX’S 30k service. Was ushered in quickly and Brady West went right to work. More quickly than I had anticipated, o More

by mpace0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West, Al Murray, Cody Schneiter, Dave Moorhead, Rene Sisk
Sep 15, 2018 -

Chuck Anderson Ford responded

Glad we were able to exceed your expectations!

September 14, 2018

Oil Change "The Works" They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time More

by pam64024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Katy Davis, Rene Sisk
Sep 17, 2018 -

Chuck Anderson Ford responded

Thanks for the review Pam!

September 11, 2018

Great place to get service work done Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm d More

by Jackospades003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Sep 11, 2018 -

Chuck Anderson Ford responded

Thanks for the great review Jack! Bring Betty by any time!

September 05, 2018

Another more than satisfactory trip to chuck Anderson Ford I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my d More

by EBRINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Sep 05, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're more than happy to serve you!

September 04, 2018

Perplexing problem We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! Glad we could get you back on the road quicker than expected!

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