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Chuck Hutton Chevrolet
Memphis, TN
569 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 569 reviews
November 10, 2014
I traded in for a car that hasn't run right since I got it. I picked the car I got as it was precertified and came with drivetrain warranty. The very last second before I signed my name I was informed I couldn' I picked the car I got as it was precertified and came with drivetrain warranty. The very last second before I signed my name I was informed I couldn't have the warranty. The car has ignition problems, transmission problems, misfires and a bad cat converter. Obviously someone knew this, and why the advertised warranty was taken away. Now I have a car that sits more than it drives. When I informed salesman he said I could bring it to see what trouble codes came up but they wouldn't fix it. How can u sell someone a car and tell them u will take care of the customer if anything goes wrong and do the exact opposite of that? I will make it a point never to let anyone I know do business there. That is plain dishonest business practices. Also I never received a follow up call once it was clear the vehicle did not work properly. How is it legal to advertise a warranty on a precertified vehicle and not honor that. It was written on the windshield. Doesn't get any clearer than that. If anyone cares or wants to rectify this obviously intentional dishonest business deal I would greatly appreciate it. I want the car but I was guaranteed it was in working order. Instead I'm looking at thousands in repairs just to make it a daily driver. I'm actually in shock over this whole experience. I'm 37 and have owned 8 vehicles. This is the worst I've been treated out of all of those purchases. I bought a used vehicle from country ford and it had problems and they fixed it no questions asked. Even without a warranty. It is not possible that someone didn't know the car wasn't running properly. Hence taking the advertised warranty off the table in the final seconds of the deal. Which I didn't mind cuz I was assured if it had issues I would be taken care of. Literally the first day I took it home it was not operating properly. Very disappointed a large long standing business such as this can treat a customer in this fashion. More
by Tgleason
Employees Worked With
Don't remember the names of the others I dealt with. The office closest to Victor's desk, also the trailer by used car so dealt with the gentleman in the office to the left. , Victor Boles
November 10, 2014
Great Service I made my 1st Chuck Hutton purchase and it was the best car buying experience I could have asked for. Michael Blackard was a great salesman he took hi I made my 1st Chuck Hutton purchase and it was the best car buying experience I could have asked for. Michael Blackard was a great salesman he took his time showing me the vehicle and answered any and all of the questions that I had. I will be recommending Chuck Hutton to others looking to buy. More
by mhardy1
Employees Worked With
Michael Blackard
November 05, 2014
fantastic customer service! We recently made our 3rd Chuck Hutton purchase. It's because of the customer service of folks like Michael Blackard that we come back, from Jackson TN We recently made our 3rd Chuck Hutton purchase. It's because of the customer service of folks like Michael Blackard that we come back, from Jackson TN. Everyone that we came in contact with was friendly and went out of their way to make us feel at home. Loran and Kerry both stopped by to greet us and you couldn't ask for a nicer financial person than Ricky. In the words of a famous TV star "Chuck Hutton" More
by Volnanna
Employees Worked With
Loran Laughlin, Michael Blackard, Kerry Melson, Ricky Parrish
October 22, 2014
SUPERBNESS EXEMPLARY CUSTOMER SERVICE IS WHAT I EXPERIENCED WITH VICTOR BOLES. MR. BOLES WAS VERY POLITE, COURTEOUS AND VERY KNOWLEDGEABLE. MY CAR SHOPPING EX EXEMPLARY CUSTOMER SERVICE IS WHAT I EXPERIENCED WITH VICTOR BOLES. MR. BOLES WAS VERY POLITE, COURTEOUS AND VERY KNOWLEDGEABLE. MY CAR SHOPPING EXPERIENCE @ CHUCK HUTTON WAS SUPERB EVEN THE BUSNESS MANAGER WAS VERY FRIENDLY AND COMFORTING LIKE A FRIEND. HE MADE ME FEEL @ EASE ABOUT MY NEW COMMITMENT(CAR NOT) More
by half100
Employees Worked With
Victor Boles
October 12, 2014
A Thank You Great experience at Chuck Hutton Chevrolet. Grateful for a friendly staff that took the time to make sure I was greeted in the proper manner. Thank yo Great experience at Chuck Hutton Chevrolet. Grateful for a friendly staff that took the time to make sure I was greeted in the proper manner. Thank you Mr. Steve Weeden for taking the time to help me pick out the right car just for me! If it wasn't for your listening ear, I never would have considered purchasing a new vehicle. I really appreciate that you took the time to pay attention to my sensitivity about my bad car shopping experience and to assure me that you would make sure that that would not happen at Chuck Hutton Chevrolet. Thank you to the friendly staff. Thank you Mr. Ricky Parish, you listened and respected my needs and wants. I love my NEW CAR! (Oh yeah! thank you Mr. Kenneth Greenidge for putting my license plate on my car.) More
by Netcar2
Employees Worked With
Kenneth Greenidge, Steve Weeden, Ricky Parrish
October 09, 2014
Michael Blackard was so great to work with! He did his best to make sure he found the Tahoe I wanted,with all the little picky things I wanted on it! I had been working with two other dealershi He did his best to make sure he found the Tahoe I wanted,with all the little picky things I wanted on it! I had been working with two other dealerships before coming to Chuck Hutton. Both dearlers said they couldn't find what I wanted and one dealer suggested I purchase the basic Tahoe LS & then pay to have it upgaded to look like a LTZ.What?? Really?? That was just stupid in my opinion!! Thankfully before I lost all hope in finding my dream Tahoe I found Michael at Chuck Hutton Chevrolet! Good people,best dealership,and hands down best place to buy a car or truck!!! Thank you Michael for making my buying experience as painless & perfect as possible! You were straight up honest and you can't find that a lot of places anymore! I wish you enough!! More
by JRWhite-13*
Employees Worked With
Michael Blackard, Ricky Parrish
September 23, 2014
Warranty work After my meeting with Mr. Downs i understand Chuck Hutton's position. Mr. Downs the service manager is helping me any way he can to get this problem s After my meeting with Mr. Downs i understand Chuck Hutton's position. Mr. Downs the service manager is helping me any way he can to get this problem solved. I understand that it is GM not warrantying the problem with the engine. I will expect once Chuck Hutton Chevrolet gets the ok to move forward they will do everything to make this right. As of now i am OK with Chuck Hutton and understand their position more clearly now. I will update results once i get the information from GM More
by Chito Martinez
Employees Worked With
Darryl Downs
September 02, 2014
Great Service! I had a wonderful experience at Chuck Hutton. I never felt pressured to buy a car that day. My sales-person, Fred made my experience stress-free. Ric I had a wonderful experience at Chuck Hutton. I never felt pressured to buy a car that day. My sales-person, Fred made my experience stress-free. Ricky in finance broke everything down so that I understood everything before I signed on the dotted line. I had a sun-roof installed afterward, and Fred really made him self available, and went above and beyond, even when things didn't go as planned. I feel like they really cared about me as a person. I would definitely recommend anyone in search of a new vehicle to try them out. More
by sldunc6
Employees Worked With
Fred Chambers, Ricky Parrish
August 21, 2014
customer Awesome staff, great experience. I'm so glad my car found me!!!! Each person I met with made my 1st car buying experience one to remember Awesome staff, great experience. I'm so glad my car found me!!!! Each person I met with made my 1st car buying experience one to remember More
by ChevyDiva13
Employees Worked With
Steve Weeden, Greg Echols
August 21, 2014
CAR BUYING MADE SIMPLE!!!! Great experience when purchasing my car from this dealership! My salesman, Mark Blake, made my car buying experience phenomenal!! I would definitely Great experience when purchasing my car from this dealership! My salesman, Mark Blake, made my car buying experience phenomenal!! I would definitely purchase another car here, as well as recommend Chuck Hutton to anyone looking to purchase a car! More
by jaron900
Employees Worked With
Mark Blake, JaVonne Lipscomb
