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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

December 01, 2020

I've worked with this dealership for years. Nothing but top notch people. Always available to help. Honest and dependable. Will work with you on the car sales and take great care of all the maintenance More

by KURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Bill Hodous, Doug Alsept, Randy Hill, Joe Penrod, Erik Immel, Eli Saba
Dec 02, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you Kurt, for your long time loyalty and for the 5* review! We're pleased that you've trusted our dealership for sales and service over the years, and we are grateful to have you as a member of the Chuck Nicholson family!

November 28, 2020

I am extremely pleased. The service was outstanding. My truck runs great now. Any work needing done I have done there. We have bought several vehicles from Chuck Nicholson. More

by DAVID.EVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 30, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for your loyalty as a customer, David, and thank you for the 5* review! We're happy that we are able to meet your service and buying needs, and we're thrilled that you continue to return to Chuck Nicholson GMC Mazda, and we'll work hard to make sure that continues!

November 28, 2020

I have always had great service in my vehicles. The service department is very curtsey and attentive to my issues. The waiting area is comfortable even during the pandemic. More

by cyndikay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast, Randy Hill, Jim Toland, Joe Penrod, Eli Saba
Nov 30, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review, Cyndi! We appreciate you taking time time to let us know that you're happy with our service! Our success depends on your satisfaction, so it's important that you are comfortable while you're here. That's just a part of the Chuck Nicholson Advantage!

November 25, 2020

Our needs were met courtesy and quality. We would recommend Chuck Nicholson to others. Family members come from Cleveland for autos and service because of confidence in the integrity of the staff. More

by CLARAMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 25, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We make sure that we go above and beyond, every step of the way, to ensure the best customer experience, because our success depends on your satisfaction! Please feel free to come back any time, with any questions, or any of your service needs! We'll be here to take care of you!

November 24, 2020

The salesman Ted was really helpful and friendly. Glad we got him as a salesman would refer to use him. He helped us get the car within the price range we wanted. More

by Kduncan182
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
Nov 24, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review, Kyle! Ted, and the rest of us really appreciate it, and we hope that you and Rachelle love the CX-5! Let us know how we can improve on your experience in the future, and earn a 5* review!

November 24, 2020

I Found my ear ring! Thank you for helping! I still have a noice in passenger right front. It worsens when wind hits it just right. Services was great ! More

by Karen Stahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 24, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review, Karen! Let us know how we can improve on your experience and earn your 5* review!

November 24, 2020

First time customer at Chuck Nicholson & I'll be joining the loyal customer club. John Berry went above & beyond to get my paperwork completed super duper quick so I could enjoy my new wheels! More

by Dogcrazy527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry, Joe Penrod
Nov 24, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review! We're super excited that you had such a positive experience and we're glad that John was able to get you in the vehicle you wanted! Be sure and stop by to let us know how much you love your Fiesta, and welcome to the Chuck Nicholson Family!

November 24, 2020

Was looking for a quality 2nd hand automobile for my teenage son. I found the dealership and sales rep to be fair, honest, no pressure, and straight forward. Would deal with again. More

by steved2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry
Nov 25, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the positive review! It is important that you are comfortable throughout the buying process, that you are treated fairly, that we are transparent during the buying process, and that, once you leave, you're excited to come back and see us. If you're not happy when you leave, then we haven't done our job!

November 18, 2020

Joe was the best car salesman we have ever dealt with. This was the easiest transaction we have ever had. We will be sending everyone we know to see Joe Penrod. More

by PEARL.HANNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Joe Penrod
Nov 19, 2020 -

Chuck Nicholson GMC Mazda responded

Good morning Pearl, and than you for the 5* review. Joe and the rest of us here really appreciate it! We're excited that you had such a positive experience, and that you decided to tell us about it! Our team here at Chuck Nicholson GMC Mazda goes above and beyond for every customer, every time, to make sure that you have the best customer experience. That's part of the Chuck Nicholson Advantage!

November 18, 2020

I had to have a faulty airbag replaced. So since I had bought my Vibe there, I called them to replace it. They promptly ordered the air bag and scheduled my time to have it replaced. Everyone was friendly More

by Rosy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 19, 2020 -

Chuck Nicholson GMC Mazda responded

Hi Rosy! Thanks for the 5* review, and for the great recommendation! Our team is always ready to go above and beyond to help you with all of your service needs, and to make sure that you have the best experience, every time you visit, because our success depends on your satisfaction!

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