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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

July 21, 2020

Chuck Nicholson's Service Dept. is the BEST!!!! Chuck Nicholson's Dover Service Department is the BEST of all around! I got in and out quickly and great service people. I will always come here for More

by SWEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
July 21, 2020

Best experience I’ve ever had at a dealership! A+ all around! Quick online pre approval. Truck was as said and very clean. Total of about an hour and I was driving away with deal signed. Thanks for the q More

by EDDIEHULLTRUCKING
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Erik Immel
July 18, 2020

Just bought my Sierra yesterday and I couldn’t be more Impressed with the care and kindness at Chuck Nicholson. They made us feel like family! Our salesmen, John Berry took great care of us. He put in the More

by Amanda M
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry, Joe Penrod
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

July 16, 2020

Service department very knowledgeable and professional. Jim Toland always takes care of me in a timely way. Everyone in the service department friendly and helpful. More

by Mtay4219
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

July 16, 2020

Smoothest purchase ever through Jon Berry. Mazda 3 is beautiful and set up perfectly. I will be recommending Berry/Nicholson to anyone I know in search of a car! More

by Benl3797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

July 12, 2020

The dealership had what I was looking for, at a price that we could agree on. The dealership was clean and we were made comfortable. Now on to the dealership’s employees. They were knowledgeable , very More

by denbeck57
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Doug Moore, Kevin Jamiel, Jim Toland, Joe Penrod
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thahk you for the excellent review!

Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the excellent review!

July 02, 2020

Bought my car on Monday and in less than 48 hours, I can't drive it. It won't go in reverse. Called Chuck Nicholson and they won't do anything about it. More

by BWILSO48
Recommend Dealer
No
Employees Worked With
Doug Moore, Doug Alsept, Greg Carr
Aug 25, 2020 -

Chuck Nicholson GMC Mazda responded

Barbara, Thank you for taking the time to provide your feedback. This vehicle was sold as is and disclosed as such at the time of the sale. This was also backed up in writing by 6 different forms in which you were explained and signed agreeing to. When this unfortunate circumstance happened we agreed to cover all labor and materials for the repair at a cost of only 500 dollars to you while covering the remaining balance of over 2500 dollars. In addition, there was an issue due to supply shortages from Covid 19 which caused the needed parts to be delayed and the repair did take longer than anticipated. We do ask you to also keep in mind that this vehicle was sold as is with no warranties expressed or implied.

July 01, 2020

Quick and efficient I received a recall in mail about 2nd row seating seat belt. When I arrived at service center Jim Toland told me how long it would take and he was tr More

by jdlckl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Toland
June 27, 2020

The folks at Nicholson’s have always been welcoming, professional and knowledgeable. I have NEVER had a bad experience in their care. They’re the best! More

by WENZELJ
Recommend Dealer
Yes
Employees Worked With
Bill Hodous, Ted Mast, Randy Hill, Jim Toland
June 27, 2020

Always great service always willing to help always willing to fit me and my families cars and couldn't ask for a better dealership Randy and the guys are really great they go out of their way to help More

by CATHRINE.BLACK
Recommend Dealer
Yes
Employees Worked With
Randy Hill
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