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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,267 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,267 reviews

July 16, 2020

Service department very knowledgeable and professional. Jim Toland always takes care of me in a timely way. Everyone in the service department friendly and helpful. More

by Mtay4219
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

July 16, 2020

Smoothest purchase ever through Jon Berry. Mazda 3 is beautiful and set up perfectly. I will be recommending Berry/Nicholson to anyone I know in search of a car! More

by Benl3797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

July 12, 2020

The dealership had what I was looking for, at a price that we could agree on. The dealership was clean and we were made comfortable. Now on to the dealership’s employees. They were knowledgeable , very More

by denbeck57
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Doug Moore, Kevin Jamiel, Jim Toland, Joe Penrod
Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thahk you for the excellent review!

Jul 20, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the excellent review!

July 02, 2020

Bought my car on Monday and in less than 48 hours, I can't drive it. It won't go in reverse. Called Chuck Nicholson and they won't do anything about it. More

by BWILSO48
Recommend Dealer
No
Employees Worked With
Doug Moore, Doug Alsept, Greg Carr
Aug 25, 2020 -

Chuck Nicholson GMC Mazda responded

Barbara, Thank you for taking the time to provide your feedback. This vehicle was sold as is and disclosed as such at the time of the sale. This was also backed up in writing by 6 different forms in which you were explained and signed agreeing to. When this unfortunate circumstance happened we agreed to cover all labor and materials for the repair at a cost of only 500 dollars to you while covering the remaining balance of over 2500 dollars. In addition, there was an issue due to supply shortages from Covid 19 which caused the needed parts to be delayed and the repair did take longer than anticipated. We do ask you to also keep in mind that this vehicle was sold as is with no warranties expressed or implied.

July 01, 2020

Quick and efficient I received a recall in mail about 2nd row seating seat belt. When I arrived at service center Jim Toland told me how long it would take and he was tr More

by jdlckl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Toland
June 27, 2020

Always great service always willing to help always willing to fit me and my families cars and couldn't ask for a better dealership Randy and the guys are really great they go out of their way to help More

by CATHRINE.BLACK
Recommend Dealer
Yes
Employees Worked With
Randy Hill
June 27, 2020

I was very pleased with what I got done.Everyone was very friendly. Waiting area is very clean. I really like my Acadia that I got from them. More

by Entruck
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Jim Toland, Greg Carr
June 27, 2020

Great people. Doug Moore was fabulous to work with and found the truck I have been wanting! I would highly recommend Chuck Nicholson for anyone looking to buy new or used vehicles. More

by Melissa4787
Recommend Dealer
Yes
Employees Worked With
Doug Moore
June 27, 2020

Joe Penrod is the best! Always helpful! We recommend him to everyone! He is the reason we use Chuck Nicholson. Need a car call Joe More

by George40
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
June 27, 2020

Very helpful and reliable, my first time buying a vehicle through a dealership and I would forever use this place! Family has always used this dealership and so will I! Loved my first experience. More

by danabryant
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Doug Moore, Bill Hodous, Kevin Jamiel, Doug Alsept, Randy Hill, Jim Toland, Joe Penrod, Lee Pederson
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