Chuck Patterson Toyota Dodge

Always have a great experience except this last time. I was told that 5 different people would help me. By the 5th person I said if I had to deal with one more person I was going g to leave. No one was ver was told that 5 different people would help me. By the 5th person I said if I had to deal with one more person I was going g to leave. No one was very organized and no one knew who was helping me. More

My Saturday It went well and got to look at new models just had tires rotated It was a pleasant visit and dealership was clean and comfortable It went well and got to look at new models just had tires rotated It was a pleasant visit and dealership was clean and comfortable More

Great folks at Chuck Paterson. From sales to service. Awesome place. They are very knowledgeable, friendly and they take care of their customers. Yes I would recommend Chuck Patterson Chico to everyone. Awesome place. They are very knowledgeable, friendly and they take care of their customers. Yes I would recommend Chuck Patterson Chico to everyone. More

Changed the deal on me last minute. We haggled on the price (and tires...they were almost bald) on and off for 2 weeks. When I agreed to buy the car (at the price they gave + 4 new tires We haggled on the price (and tires...they were almost bald) on and off for 2 weeks. When I agreed to buy the car (at the price they gave + 4 new tires) pending an inspection (which couldn't be done until mon.....it was Thursday when I called...they said that they wouldn't hold the car (even with a deposit). Disappointing...but understandable. So Monday I went to see if it was still available...it was. I took it to get inspected but my mechanic couldn't look at it til 1pm. When I drove it back and let them know... I was told that they wouldn't honor the 4 new tires portion of the deal anymore. Shady practices like this ( amoung others) are what give car salespeople a bad name. I would suggest steering clear of this business. More

Prompt and professional service experience I arrived for my Tacoma’s 10k mile service a little before the scheduled 11:am appt, and your service staff was ready and got right on the task. I was I arrived for my Tacoma’s 10k mile service a little before the scheduled 11:am appt, and your service staff was ready and got right on the task. I was waiting since I traveled down from Lake Almanor and could not drop the truck off. Service was completed in about an hour and I was on my way. Very pleasant experience. More

Great follow up Kyle provided great follow up to finalize the sale. The car and color car we wanted was tracked down and brought to Chico in a timely manner. Goo Kyle provided great follow up to finalize the sale. The car and color car we wanted was tracked down and brought to Chico in a timely manner. Good overall experience in buying a new car. More

New RAV4!!! The service received went above and beyond our expectations. We lost our last RAV4 to an accident (not our fault) on HWY 1, need Fort Bragg in late Ju The service received went above and beyond our expectations. We lost our last RAV4 to an accident (not our fault) on HWY 1, need Fort Bragg in late July 2019. We decided to replace it with a new RAV4 Hybrid and are so happy with the attention your folks gave us with this decision. We could not be more pleased. More

New Car Purchase The thrill of buying a car is often ruined by pushy salespeople, this was not the case at Chuck Patterson. The salesperson I had was extremely helpful The thrill of buying a car is often ruined by pushy salespeople, this was not the case at Chuck Patterson. The salesperson I had was extremely helpful and gave me “space” to think about the purchase. All my questions were readily answered both on the phone and at the dealership. I couldn’t have wished for a better experience. More

Found the perfect Tacoma! My family and I are extremely happy with Chuck Patterson Toyota, and Conrad Wong's help with a truck I've been searching for over several months. Con My family and I are extremely happy with Chuck Patterson Toyota, and Conrad Wong's help with a truck I've been searching for over several months. Conrad's level of expertise made it crystal clear that he knows the cars he's selling, and was able to answer my questions as if he owned the trucks himself. My situation was pretty unique, and the upgrades I was looking for were very specific. When we found my perfect match, Conrad didn't go out of his way to try and recommend anything that wasn't needed, and when we sat down with financing, they laid all of our options out so that rather than feeling forced into anything, I could decide on what to add to make sure my new ride is covered correctly. No sales pressure, accommodating on price, and a great selection of financing options - I couldn't have asked for a better experience, and they'll be the very first place I check when we're ready for our next Toyota! More

Saved My Bacon I was visiting from out of town when my 2012 Prius simply gave up the ghost. I called Liz who immediately diagnosed my problem and helped me figure o I was visiting from out of town when my 2012 Prius simply gave up the ghost. I called Liz who immediately diagnosed my problem and helped me figure out how to get the car to your shop. She arranged an appointment for the same afternoon. The service staff tested my battery, replaced it, tested all the systems, and had it ready for me by the end of the day. And her initial diagnosis was spot on. Many, many thanks to Liz, the valets, the service guys and Kenny. More