Chuck Spaeth Ford, Inc. - Service Center

After being referred to this dealership, they have earned a new customer. Staff was very friendly and unlike other dealerships that I have taken my vehicle to, your staff would not let the vehicle go until a new customer. Staff was very friendly and unlike other dealerships that I have taken my vehicle to, your staff would not let the vehicle go until the problem was 100% resolved from finding the problem and finding the issue that caused the problem. I will be recommending this dealership to my friends and strangers. I am 1000% satisfied with the quality of work that they performed on my vehicle. More

The service department was kind and quick. They got the part in sooner than expected and finished before they thought. They were willing to work with my circumstances and did a great job. part in sooner than expected and finished before they thought. They were willing to work with my circumstances and did a great job. More

They picked up my vehicle at my homeon time. They got the service done and it was returned to me on time at my home with the work completed. service done and it was returned to me on time at my home with the work completed. More

Quick Lane Oil change Easy to get appointment, friendly staff. Very efficient and thorough! Facility was very clean and there was coffee to drink! Will definitely be return Easy to get appointment, friendly staff. Very efficient and thorough! Facility was very clean and there was coffee to drink! Will definitely be returning to service my vehicle. More

3000 mile check up of 2019 Ford Ranger Shop work was done efficiently as expected and timely manner although I did not visit the dealership in person. I am disappointed that I had an ast Shop work was done efficiently as expected and timely manner although I did not visit the dealership in person. I am disappointed that I had an asterisk on the bill asking me to make arrangements for payment. Within an hour of the return of my truck I got a phone call asking when I would be able to pay my bill. I have purchased four vehicles from this dealership and had the majority of service work done by them. I've been satisfied with their service and dealing with me as a customer. My bills have been paid within a week or sooner when the work was done. Never have I been late with a payment for service. However, this pressure for payment really has me upset. If payment is to be immediately, then I should be told that when making the appointment. I normally have them pick up the truck and return in when finished. The bill is left on the seat of the truck with the keys. Payment is made the next time I am out and about on errands as I said within a day or two. So right now I am an unhappy customer for this pressure to make payment and then getting phone calls within the hour service is completed. We'll see how this affects my decision as to where I will make my next vehicle purchase. I've feel a definite loyalty to this dealership, but this incident has me quite upset. Hopefully things will go much better if and when I bring the truck in for future service. More

Servicing...excellent, sales...poor! I have spent thousands of dollars fixing and servicing my Ford Ranger with you. All was done well... people and work. One complaint with sales...I I have spent thousands of dollars fixing and servicing my Ford Ranger with you. All was done well... people and work. One complaint with sales...I spent time dealing with Al Ahlrich on a used Ranger that Erv Boelter was trading in. I was promised a chance to trade it for my Ranger. When it was traded in, it was sold to another. I never got a chance to buy it. I was very disappointed...what a poor way to do business. Thanks, Curt Windschitl More

Oil change Able to get in for oil change when convenient for me. They where ready to service my car upon arrival., Friendly staff, Great service. I waited there Able to get in for oil change when convenient for me. They where ready to service my car upon arrival., Friendly staff, Great service. I waited there while they serviced my Escape and helped myself to a cup of freshly brewed coffee.. More

30000 milr warrenty check up I made an appointment eto have my 30000 mile checkup the staff was very friendly and helpful in arranging a time that worked for me. I had a slow leak I made an appointment eto have my 30000 mile checkup the staff was very friendly and helpful in arranging a time that worked for me. I had a slow leak in one of the tires and that was fixed for me. they also called me to find out if I wanted somw filters replaced because that would entail extra cost and wanted me to give approval before proceeding. I would rate their service department as excellent> More

Service I had the works service job done and they went through everything along with tire rotation, job well done, fair price, would recommend to have done I had the works service job done and they went through everything along with tire rotation, job well done, fair price, would recommend to have done More

Great Service Saved me money by fixing a part instead of having me buy a new one which would have doubled the bills Great customer service very friendly people. Saved me money by fixing a part instead of having me buy a new one which would have doubled the bills Great customer service very friendly people. More