Chula Vista Ford
Chula Vista, CA
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Andre took care of getting my battery replaced and helped me quickly when I realized the window mechanism was not working correctly after I had just left and had to turn back around to the dealership to get me quickly when I realized the window mechanism was not working correctly after I had just left and had to turn back around to the dealership to get it checked out. I even forgot my water bottle in the lobby and the sales folks kept it safe for me! More
Above satisfactory service, professional, and courteous. Explains any questions asked. Good for basic maintenance. Unfortunately like all dealer services, are overpriced especially for major work requiring Explains any questions asked. Good for basic maintenance. Unfortunately like all dealer services, are overpriced especially for major work requiring entire parts assemblies not always necessary. More
I would like to thank Darren at Chula Vista Ford for his outstanding customer service. I had an urgent service that needed attention on my car, and even though I did not have an appointment, Darren made sur outstanding customer service. I had an urgent service that needed attention on my car, and even though I did not have an appointment, Darren made sure that my vehicle was accepted and he was even able to ensure that my vehicle was returned the same day. His communication throughout the day was excellent and he was friendly and accommodating. My family and I were in a bad spot since this was urgent work that needed to be completed same day, so I wanted to thank Darren and the Chula Vista Ford team for their professionalism and excellent customer service. We will definitely be back ! More

