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Chula Vista Ford
Chula Vista, CA
541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 541 reviews
November 07, 2025
Staff was great. BUUUUUT. We feel that we were baited to their dealership. We made an appointment drove almost 2 hrs away. 15 min before we get there. They called and BUUUUUT. We feel that we were baited to their dealership. We made an appointment drove almost 2 hrs away. 15 min before we get there. They called and said they were waiting on title to sell but yet had it listed. But said we wanted to still look and test drive. We did and loved it and said we would buy it as soon as title was cleared. The sales manager was very respectful and said that we were be the first to call when it cleared. So I called to check on the truck 4 days later. Title was not clear but said they were selling it to their employee. They offered anything on the lot. But that's not the point. When you tell a customer what they are going to do. You should stick with what you say. You would think customers come first. Again. Staff is very friendly. But not happy being told something and not following through. Hope you change your customer policy. Cause I as a business owner would loose business. More
by Troyvallinconstruction
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October 31, 2025
Sense I been working with John Stevens total different very nice attitude and attention to us. Not before I was going to El Cajon Ford for my service but now find a good man John Stevens very nice attitude and attention to us. Not before I was going to El Cajon Ford for my service but now find a good man John Stevens More
by barbapainting
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John Stevens
