Chula Vista Ford

My first time visiting CV Ford and won’t be my last time. The service was amazing my car was taken care of the day I was available as soon as possible. John Stevens was able to note the prices for my recomme The service was amazing my car was taken care of the day I was available as soon as possible. John Stevens was able to note the prices for my recommendations. I was very happy with the service thank you CV Ford More

Great customer service, so convenient that they were able to pick up my vehicle for me. to pick up my vehicle for me. More

Chula Vista Ford has the best personnel. Andre is very dedicated and professional when it comes to customer service. Andre is very dedicated and professional when it comes to customer service. More

Darren is great, he cares about me and makes sure my vehicles is running in top shape. His mechanic Jenny is always on top of repairs. Thank you for the shuttle vehicles is running in top shape. His mechanic Jenny is always on top of repairs. Thank you for the shuttle More

Rafael, Carlos, Terry and Sonny responded to all of my inquiries, (via email or text), quickly. They are polite , friendly and knowledgeable, giving me all the information I needed to make the decision to inquiries, (via email or text), quickly. They are polite , friendly and knowledgeable, giving me all the information I needed to make the decision to buy the car from Chula Vista Ford. More

⭐ 1 Star – Very Disappointing Experience with Chula Vista Ford I rarely write negative reviews, but my experience with Chula Vista Ford has been so disappointing that I feel obligated to warn other potent Ford I rarely write negative reviews, but my experience with Chula Vista Ford has been so disappointing that I feel obligated to warn other potential customers. My recommendation is simple: Avoid this dealership. Plenty of other Ford dealerships will appreciate your business and provide a much better customer experience. When I purchased my vehicle, the dealership couldn't provide the factory door keypad access code because they had lost it. Without this code, I cannot properly program or use the keypad feature on my vehicle. I was promised that the dealership would contact Ford, obtain the factory code, and provide it to me. Unfortunately, those promises have gone nowhere. What disappoints me most is not simply the missing code, but the complete lack of follow-through, communication, and accountability from the management team. They have failed to respond or demonstrate any genuine concern about resolving this issue. I contacted them again today and made it clear that I needed the code and would share my experience publicly if the matter remained unresolved. Once again, no response and no resolution. As a business owner myself, I understand the importance of customer service. Problems happen, but how a business handles those problems says everything about its management and commitment to its customers. Chula Vista Ford has demonstrated a complete lack of customer care after the sale. Do yourself a favor and purchase your vehicle from another Ford dealership. There are too many good dealers out there to settle for this kind of treatment. Very disappointing, especially after purchasing a vehicle and expecting the dealership to honor a simple promise. More

John is the go to guy ! Thanks for all the help. Quick and easy he took care of me. Thanks for all the help. Quick and easy he took care of me. More

Even though I didn't end up buying a vehicle at Ford Chula Vista, the staff there were kind and easy to deal with—especially David, who was incredibly kind and respectful. Maybe one day I’ll be able to Chula Vista, the staff there were kind and easy to deal with—especially David, who was incredibly kind and respectful. Maybe one day I’ll be able to buy one, especially their Bronco—it has such a badass look. More

The valet service Was exceptional, and the vehicle service was excellent. The entire experience was fantastic. service was excellent. The entire experience was fantastic. More

I am very satisfied ! Excellent service from all the Staff I highly recommend your company Excellent service from all the Staff I highly recommend your company More