Chula Vista Ford

Excellent customer service. John was very attentive and covered for a fellow employee to ensure I was given the utmost care in customer service. Well done! John was very attentive and covered for a fellow employee to ensure I was given the utmost care in customer service. Well done! More

José did a really good job thank you so much for your customer service and patience customer service and patience More

Went to Ford Chula Vista to oil change, tire rotation, tire alignment and also had a problem where front driver tire was getting flat constantly and they said it was ok. That all tires “were checked”… wel tire alignment and also had a problem where front driver tire was getting flat constantly and they said it was ok. That all tires “were checked”… well within 3 days I woke up with a totally flat tire and couldn’t pump air anymore. Im trying a different Ford this time but you guys should listen to your customer concerns. I mentioned the tire was getting flat constantly. I had to change to the spare tire this morning with my 2 kids under 3yo. and I could have avoided that if your staff checked it properly when I mentioned it. Other than that customer service was good. They treated me well and the guy was really nice with us. More

Darren Bruce was the best 5 star service I never done this before cause I was always hesitant to show up but he showed me that it’s quick easy and, I feel safe in my car again this before cause I was always hesitant to show up but he showed me that it’s quick easy and, I feel safe in my car again More

John Stevens took really good care of my Ford Mch-E. The staff was really friendly and knowledgeable. The staff was really friendly and knowledgeable. More

This is a follow up rating. My experience was good. The issue with the alarm was handled promptly by Salvador. He did a wonderful job and actually went out of his way to assure My experience was good. The issue with the alarm was handled promptly by Salvador. He did a wonderful job and actually went out of his way to assure my experience was a good expand he personally made sure my issue was fixed promptly. Cudos. More

Staff was very attentive, on time and patient when answering questions. I had no bad experiences both times ive been answering questions. I had no bad experiences both times ive been More

Had my brakes serviced, John did a fantastic job updating me throughout the day on my truck. me throughout the day on my truck. More

My service advisor John was great. He was helpful and answered all my questions. My F-350 was ready when promised. Thank You Lori Riis He was helpful and answered all my questions. My F-350 was ready when promised. Thank You Lori Riis More

They were patient and helpful. Everyone was really nice and explaining things and being patient to show me everything about my car. Everyone was really nice and explaining things and being patient to show me everything about my car. More