Chula Vista Ford

The staff is always courteous and helpful. Work was done quickly. Thank you very much! Work was done quickly. Thank you very much! More

Quick and efficient service and helpful staff. Mobile service is often useful as well. No issues at all. Mobile service is often useful as well. No issues at all. More

Great service! Staff were helpful, courteous, efficient and friendly. They get the work done within the expected timeframe. Highly recommended! Staff were helpful, courteous, efficient and friendly. They get the work done within the expected timeframe. Highly recommended! More

An efficient, organized and friendly business. My reason for visiting was easily accommodated. I wish I had also explained to the Service Advisor that this related to Registration Renewal. Fortuna My reason for visiting was easily accommodated. I wish I had also explained to the Service Advisor that this related to Registration Renewal. Fortunately they were open very late in the afternoon to provide additional assistance promptly and courtesly. Thank you very much. More

John Stevens in the Service dept was amazing! He got my vehicle in and out in record time! He got my vehicle in and out in record time! More

Great customer service very helpful thank you john steve for your assistance and for the salesman Gabriel i think this is the best location for ford for your assistance and for the salesman Gabriel i think this is the best location for ford More

I recently found the car I wanted at Chula Vista Ford (Ford Bronco Heritage Limited Edition) I am not local which complicated matters. I needed to take a train and bus (both delayed by hours) to get to t (Ford Bronco Heritage Limited Edition) I am not local which complicated matters. I needed to take a train and bus (both delayed by hours) to get to the dealership in order to make deal work. Rockie, the sales person offered to pick my wife and I up from the train station which was about 20 miles away. Once we reached the dealership there were a few kinks in the deal that needed to be sorted out. Through cooperation and compromise we worked everything out. I found out during discussion that in fact, they had a backup offer from someone else at a higher price. They never threatened to pull out of the deal and only assured me that if I did’t want the vehicle, they had another buyer. I greatly appreciated that they honored the agreement and kept it for me, particularly in light of the effort I made to get down there. I know dealerships that would have pulled the rug from under me to earn some extra money. The finance guy was excellent. The entire experience (other than the train ride which had nothing to do with the dealership) was smooth and painless. I highly recommend the dealership and I look forward to driving the Bronco for years to come. More

Great job completing factory recall issue. The comp vehicle pickup and return was an added bonus. TY. The comp vehicle pickup and return was an added bonus. TY. More

My car was pick up at 9 am at my work said be done couple hrs. It got done at 245 pm. Then when they went to return they delivered to my resendents. Which I was home . I was still at work 5 min from ford hrs. It got done at 245 pm. Then when they went to return they delivered to my resendents. Which I was home . I was still at work 5 min from ford More

What is really nice is I have a service manager (Darren Bruce) that takes care of all my needs on both my Ford's. Making appointments is really easy. Bruce) that takes care of all my needs on both my Ford's. Making appointments is really easy. More