Chula Vista Ford

My passenger door ajar light would constantly come on. I couldn’t shut the doors hard enough to stop it. In a timely manner they seem to have fixed it. I couldn’t shut the doors hard enough to stop it. In a timely manner they seem to have fixed it. More

The store’s service department was friendly and efficient. Even without an appointment, the wait time was minimal. efficient. Even without an appointment, the wait time was minimal. More

They tended to my every need and went above and beyond to make sure I was taken care of throughout my long appointment process make sure I was taken care of throughout my long appointment process More

There staff are the best and we are pleased with Andre at the Chula Vista Ford he at his job. the Chula Vista Ford he at his job. More

Great service and quick turnaround. Darren is very knowledgeable and addressed my concerns professionally with full knowledge of the repairs that were being done. Darren is very knowledgeable and addressed my concerns professionally with full knowledge of the repairs that were being done. More

Great service. Manny super helpful. He advised me that I need tires . I'm very grateful he helped me. Thanks Manny super helpful. He advised me that I need tires . I'm very grateful he helped me. Thanks More

John Stevens was real helpful and got my recall done quickly and efficiently. Will always buy Ford vehicles quickly and efficiently. Will always buy Ford vehicles More

Took vehicle in for a diagnostic. Stori was great. Communication with her was stellar and she provided details for the recommended repairs along with corresponding pictures and videos Stori was great. Communication with her was stellar and she provided details for the recommended repairs along with corresponding pictures and videos. More

My recent service went okay which I only went because I had maintenance oil change added since I had such a bad experience at Perry Ford national city. But my previous experience with this place and the had maintenance oil change added since I had such a bad experience at Perry Ford national city. But my previous experience with this place and the first time I’ve dealt with them was a complete joke. I first made appointment with dealership letting them know I had service package added. They never confirmed it was active after I asked them to verify. They then showed up an hour late to appointment to service for home service with no call before to advise of being late. Service tech finally shows up, then hands me a bill with a total for the service, I advised him I thought it was covered but if it wasn’t just covered service & I’ll pay it since I needed the service anyways. He then completes service, which he only does partially when they advised me they would do tire rotation & more but only did oil. I then proceed to pay him the bill he handed me before he started. After paying him and him receiving payment, 10 min later he comes back and says my total is actually more than he thought, tells me he didn’t know it was a diesel truck, which had me thinking this guy doesn’t know my truck was diesel I wonder if he put right oil in it, I of course refuse to pay any more than my original price on paper I already paid for a service I was already shorted. After back & forth with person in charge they didn’t persist to charge the extra amount as they realized how absurd it must of sounded. I personally wouldn’t refer this dealership or Perry Ford national city, they seam like scammers in my opinion & I hope they fix it because it’s not fair that ford customers have to go through this. More

Darren, tech advisor, was very helpful, asked and explained if any issues i had. Knowledgeable explained if any issues i had. Knowledgeable More