Chula Vista Ford

John Stevens was my service advisor. He did a great job already knew a lot about my truck because he has one just like it. The technician whose name I’ve forgotten, he said does an excel He did a great job already knew a lot about my truck because he has one just like it. The technician whose name I’ve forgotten, he said does an excellent job on these engines and his work shows that they were also able to identify another issue that was going to become a problem. My truck was capped for a total of. Six days which included the weekend one day was added to fix the problem they found along the way. No one attempted to upsell me unnecessary things. I was not approached and pressured by any salesman while I was at the dealership and I will most certainly be coming back to see the same people for future servicing shout out to Jon and the technician More

My Bronco had a recall and the dealership offered to pick it up from my house which I accepted. They not only fixed that but found something else to repair as well. I’m not exactly sure what happened but the it up from my house which I accepted. They not only fixed that but found something else to repair as well. I’m not exactly sure what happened but the late afternoon it was promised to be returned, I think all the drivers had gone home so my service advisor, Dan, drove it to my house and ubered back to the dealership! That was going over and beyond!! Thank you Dan and thank you CV Ford for taking care of my Bronco! More

John Stevens is the best service advisor I have ever worked with hands down, across every manufacturer I have conducted business with! worked with hands down, across every manufacturer I have conducted business with! More

They were very kind and respectful, everyone behaved very well, I am grateful, very good service from the Ford agency staff well, I am grateful, very good service from the Ford agency staff More

Excellent attention, professional guidance and a smile, John was kind attentive and an excellent guide to understanding my vehicle needs and repairs, it is a pleasure to come back always John was kind attentive and an excellent guide to understanding my vehicle needs and repairs, it is a pleasure to come back always More

Quick intake. Quick sourcing and quick work, got everything done in a timely manner, also made some suggestions but wasnt pushy Quick sourcing and quick work, got everything done in a timely manner, also made some suggestions but wasnt pushy More

Amazing staff, super friendly and always attending. Always communicating with customers needs and preferences. Thx Always communicating with customers needs and preferences. Thx More

Jose was very kind, friendly and helpful. He has a great customer service. Always smiling and very attentive. He solved my concerns right away. Thank you! Best ford representative. :) He has a great customer service. Always smiling and very attentive. He solved my concerns right away. Thank you! Best ford representative. :) More