Chula Vista Kia
Chula Vista, CA
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Everyone was exceptionally helpful locating a car to my specifications. Pat, Justin and Diego worked very well together as a team to meet my needs. Highly recommend these gentleman. specifications. Pat, Justin and Diego worked very well together as a team to meet my needs. Highly recommend these gentleman. More
They keep my vehicle for 1 week, battery was bad and it was still under warranty, they get battery on Wednesday and installed on Friday afternoon, no call to pickup my vehicle until Saturday morning. No was still under warranty, they get battery on Wednesday and installed on Friday afternoon, no call to pickup my vehicle until Saturday morning. No loaner car during the week. Really disappointed with the service. More
Received car after service (actual car repair was completed successfully) and then discovered after arriving home that raccoon(s) had entered through open front windows (based on paw prints) and dest completed successfully) and then discovered after arriving home that raccoon(s) had entered through open front windows (based on paw prints) and destroyed several packaged food items that littered the back seats. Dirty paw prints were present throughout vehicle and on seats. Major concern and unacceptable as my young child is a daily passenger. Photos and video available. Tried to call dealership immediately after discovering (Wed) but only sales was available that evening. Explained that he was unable to help at all, so i left a voicemail message with reception. Likewise left voicemail for service tech. Next day (Thurs) i received a call back from service tech but I was unable to pick up due to work. I tried to call back same day but no luck and no word back since. I tried to call again (Fri), was able to explain situation to receptionist, and was prompted to leave a voicemail message for service manager Angel Flores. Today is Saturday and still no word back. No longer attempting to reach out and no longer intending to return. More
Everyone at the dealership had extreme professionalism and were very helpful during the car buying process 10/10 100% recommend. Special thanks to Diana Perea Salcido and Mark Gurtel for assisting me duri and were very helpful during the car buying process 10/10 100% recommend. Special thanks to Diana Perea Salcido and Mark Gurtel for assisting me during this time. More
Marco was my salesman, he made purchasing my first car such a breeze! Marco fights for his customers to leave happy, satisfied and proud to be a Kia owner. I will recommend Kia Chula Vista to other first such a breeze! Marco fights for his customers to leave happy, satisfied and proud to be a Kia owner. I will recommend Kia Chula Vista to other first time buyers, and advise to ask for Marco! More

