Chula Vista Kia
Chula Vista, CA
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This by far was the best car buying experience I could have asked for. From the kind and informative emails to the showing of the car, even the financing was a great experience. Thank you thank you, Pat, have asked for. From the kind and informative emails to the showing of the car, even the financing was a great experience. Thank you thank you, Pat, Justin, and Robert! More
Manny was the absolute best sales rep to work with. So straightforward, let me take my time with all the decisions and never once felt rushed. Roberto on the finance team answered all my million questi So straightforward, let me take my time with all the decisions and never once felt rushed. Roberto on the finance team answered all my million questions and was so helpful. Such a seriously wonderful experience from beginning to end. More
The representatives need to be in sync with the warranty logistics. We were turned away twice and had to call the warranty ourselves just to find out we were correct the entire time as it was written on th logistics. We were turned away twice and had to call the warranty ourselves just to find out we were correct the entire time as it was written on the warranty that the service is covered if in relation to a needed repair, yet the representatives were insistent on charging us for the service. We have a big family and it is hard for me to take time off from work and need reliable vehicles. Thank goodness for the manager, Angel who looked further into the situation and acknowledged the warranty and due diligence we did in looking it up. He went above and beyond to keep us rest assured to provide us with the best customer service possible. I hope his leadership and guidance will build the team to their excellent potential. Thank you Kia and Angel. More
I was very disappointed in my service on June 30 th. The staff is not friendly, no car wash & no shuttle. Your dealership offered services like shuttle & car wash. The Prius higher as well. The staff is not friendly, no car wash & no shuttle. Your dealership offered services like shuttle & car wash. The Prius higher as well. More

