Chula Vista Kia

Dealer took 4 days and charged me $240 to diagnose an automatic seat that would not come up. They said motor needed replacement and wire housing too, repair would be $5,100. Yes that is not a typo, $5, automatic seat that would not come up. They said motor needed replacement and wire housing too, repair would be $5,100. Yes that is not a typo, $5,100 for an automatic seat motor replacement. I thought this was excessively priced, and also odd as seat would recline, so the motor had to be working. I paid the $240 diagnosis charge and declined the repair. Looking at it myself when I got home, knob was just loose. Seat works fine. They are a total rip off and liars. Even if the motor was bad it’s a $400 part that they said would cost $1200 and there was a $2,100 labor charge in their bid for a repair that takes an hour. Double check this shop, they completely tried to scam me. Better yet, don’t go here at all. More

the fact they videoed taped what the technician was doing to my car was awesome to my car was awesome More

Manager David , Salesman Justin Smith and Service Manager Edwardo Servin Gave me outstanding service in the Purchase of my 2026 KIA EV 9 . I am a Professional Rideshare Premium Service Driver with Over 2500 Edwardo Servin Gave me outstanding service in the Purchase of my 2026 KIA EV 9 . I am a Professional Rideshare Premium Service Driver with Over 2500 Rideshare rides . My Vehicle always needs to stay in top notch operating condition . I always check in with Edwardo before I go anywhere else for estimates on service and he lets me know if They are having special pricing on Service and Accessories whenever available. Always being fair and straight forward . Edwardo also Understands that I need to get my Vehicle on the road ASAP after servicing and schedules accordingly to do so. I just wanted to say thank you to team Kia Chula Vista for always giving me outstanding assistance and service with my Vehicle. They always making me feel like they are just as concerned as I am when any issues arise with my Vehicle. I am confident that they will always be there to assist me when needed to insure that I get the Most out of the Vehicle I Purchased from Chula Vista KIA . Thanks again Joseph T Delgado AKA Seven L Yelp 26 Elite . Uber Business Electric , Lyft Black . More

I had a really great experience at this dealership everyone was incredibly helpful especially Celia everyone was incredibly helpful especially Celia More

I was able to get an immediate appointment and service the same day. Service was thorough professional and courteous the same day. Service was thorough professional and courteous More

My car was updated in perfect time Everything was done very carefully I went to my next appointment right on time Thanks Eddie ! very carefully I went to my next appointment right on time Thanks Eddie ! More

Our sales person, Manny, was very friendly and knowledgeable. There's a lot to learn on a new car and he was very patient with us. knowledgeable. There's a lot to learn on a new car and he was very patient with us. More

Appointments are worthless when it’s takes almost 2 to 3 hours for a simple oils change. hours for a simple oils change. More

My car worked fine but I went in for a recall and obviously it took a few days for it to be ready. When I got called that the car was ready for pick up, I was notified that there was a leak going tha obviously it took a few days for it to be ready. When I got called that the car was ready for pick up, I was notified that there was a leak going that would cost me $1,200 to fix. I took it home and my car started smoking and when I opened the hood there was a pretty noticeable leak that was never there. I have video proof of my car before leaving it at the dealership and there was never an issue there. The dealership tampered with my car so I could take it to them again and have it fixed. I tried calling the person who was in contact with me Mario Carillo but he has blocked my number and won’t answer me back. More