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Chula Vista Kia

Chula Vista, CA

4.5
156 Reviews

540 Auto Park Drive

Chula Vista, CA

91911

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Showing 156 reviews

June 23, 2026

I want to thank my Sales Consultant Manny for working with me and not being pushy. He heard what I was looking for and came through. He was very patient, understanding and made the process smooth. I than More

by jakhidue67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, Justin and Khalid
Jun 23, 2026 -

Chula Vista Kia responded

We sincerely appreciate your kind words and glowing review. It’s great to hear that Manny made your experience a positive one. Your feedback motivates our entire team. We hope to serve you again in the future. Julio Arciniega Sales Manager

June 23, 2026

Mario Carrillo provided professional and great customer service. Followed him from Chula Vista Toyota. Communicated and provided status throughout the day. Always a pleasure to talk to him and have service More

by vmariscaljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Carrillo
Jun 23, 2026 -

Chula Vista Kia responded

Thank you for your great review and for choosing us. We’re thrilled that Mario provided such great service. Your feedback reassures us we’re on the right track. We look forward to seeing you again soon. Angel Flores Service Manager

June 23, 2026

They are very dishonest and disruptive anding on $495 for air in my tires and not giving me the trade amount for my old car that they said they would. THIS Is ELDER Abuse More

by frankl308
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
I don't remember
June 22, 2026

Brought it vehicle for a diagnostic and they claim it is the battery. There are no lights on the dashboard, no trouble turning on or running electrical. I believe they couldn’t find anything and decided the More

by pelayorina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
June 21, 2026

It took 5 business days to repair the recall, even with advance appointment. way too long. More

by HK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
June 20, 2026

The service department here was outstanding and even when they were short staffed they still kept up and provided updates. They even sent a video walking through the inspection of my vehicle. More

by kitchend82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celia
Jun 23, 2026 -

Chula Vista Kia responded

Thank you so much for taking the time to leave us a wonderful review. We truly appreciate your support and are glad you had a positive experience. Our team works hard to deliver great service every day. We look forward to welcoming you back again soon. Angel Flores Service Manager

June 20, 2026

I was created quickly i waited about 3 minutes. She took my Name and told me the apprisoment time. I was in and out quickly less then 1/2 hours More

by Becmar13beagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia
Jun 23, 2026 -

Chula Vista Kia responded

We sincerely appreciate your kind words and glowing review. It’s always rewarding to hear that our efforts made a difference. Your feedback motivates our team to keep doing our best. We hope to have the pleasure of serving you again. Julio Arciniega Sales Manager

June 20, 2026

My car was there one month , people that make first contact extremely inefficient. Always saturated with work , they did fix the problem but after a lot of paperwork. More

by Ady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
June 19, 2026

Always an excellent costumer service and the service for my suv. The best Kia Team More

by Karla.y.santillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jun 23, 2026 -

Chula Vista Kia responded

Thank you for your great review and for choosing us. We’re thrilled to hear that you had such a positive experience. Your feedback reassures us we are on the right track. We look forward to seeing you again soon. Angel Flores Service Manager

June 19, 2026

Professional service from Joel and his team members at Chula Vista kia. He was patient with me making up my mind on my car. More

by Ibiene Anita Tobin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 23, 2026 -

Chula Vista Kia responded

We truly value your feedback and are delighted by your positive review. It’s wonderful to know you enjoyed your experience. Our team takes pride in delivering quality service. We hope to welcome you back soon. Julio Arciniega Sales Manager

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