Ciocca Audi Volkswagen Porsche of Flemington

Overall, I had a positive experience with the service department. The staff was friendly, professional, and kept me informed throughout the process. They answered my questions, treated me respectfully, a department. The staff was friendly, professional, and kept me informed throughout the process. They answered my questions, treated me respectfully, and worked to resolve my concerns. While the repair took longer than expected due to parts availability, I appreciated their communication and customer service. More

Good experience. Answered all questions, kind, got me a last moment loaner because more work was needed than expected. Answered all questions, kind, got me a last moment loaner because more work was needed than expected. More

Went in for an oil change. Needed trunk fixed with a part that needed to be ordered. No loaner car available so needed to reschedule a week later. Christina was very friendly a Needed trunk fixed with a part that needed to be ordered. No loaner car available so needed to reschedule a week later. Christina was very friendly and communicative. More

Warm and courteous. My experience with the dealership during my 40,000-mile service was exceptionally warm and courteous. The service advisors greeted me promptly and ex My experience with the dealership during my 40,000-mile service was exceptionally warm and courteous. The service advisors greeted me promptly and explained all the necessary maintenance checks with great care and transparency. They kept me updated throughout the day and ensured my vehicle was returned spotless and running perfectly. Their attentive and professional approach made the entire routine service completely stress-free. More

This was one of the worst dealership experiences I’ve had. Once the sale was complete, it felt like I no longer mattered. The lack of communication, follow-through, and basic customer service was unbelie had. Once the sale was complete, it felt like I no longer mattered. The lack of communication, follow-through, and basic customer service was unbelievable. I had to spend three days tracking someone down just to find out if my license plates had arrived. No one called, emailed, or texted with an update—I had to do all the work myself. Every time I reached out, I was either ignored or passed around without getting a clear answer. Buying a car is a major purchase, and I expected at least a minimal level of professionalism after the sale. Instead, I was left feeling like the dealership only cared about getting my money and had no interest in taking care of their customers afterward. If you’re considering buying a car here, be prepared to chase people down for even the simplest requests. I won’t be returning, and I certainly won’t be recommending this dealership to anyone. More

The dealer was very professional and knowledgeable about the vehicle . They found the car I was looking for. the vehicle . They found the car I was looking for. More

Accommodating and took care of my concerns. Services advisor was very helpful and made my visit pleasant and easy Services advisor was very helpful and made my visit pleasant and easy More

Tyler was friendly, effective and focused in making sure car was ready on time and went out of his way in connection with preventing car wash on ceramic coating car was ready on time and went out of his way in connection with preventing car wash on ceramic coating More

The salesperson was knowledgeable and friendly. I leased an Atlas and the finance department came really close to the numbers that I needed. I leased an Atlas and the finance department came really close to the numbers that I needed. More

Very nice Customer Service and I like the dealership. I am not satisfied with something that occurred from my appointment in May and not with Customer Service. It is the diagnostic part of it, which led I am not satisfied with something that occurred from my appointment in May and not with Customer Service. It is the diagnostic part of it, which led me back into the dealership this past week if you would like more detail details, please give me a call. More