Ciocca Chevrolet GMC of Flemington

Took truck into ciocca 7/28 for oil change and tire rotate was informed they found and oil seep and would need to put die in the oil and have the truck come back in two weeks to test. Two weeks later 8 rotate was informed they found and oil seep and would need to put die in the oil and have the truck come back in two weeks to test. Two weeks later 8/9 took truck in to check for seep they informed me it was the gasket to the oil cooler and it would be 375$ to repair, i informed Brian that I had purchased the extended warranty from ciocca with purchase of the truck, he said I'll have to call them Monday to see if the repair is covered under warranty or not. Friday 8/15 still no word from Brian I received and email from ciocca stating I declined electrical services. Tuesday 8/19 I called ciocca after waiting on the phone I was sent to Matt's voice-mail I left a voice-mail and have not received a call back. Same day Tuesday 8/19 I got a flier in the mail from ciocca saying I declined electrical service and could get 10% off my repair. This is an oil seepage I dont know how i declined electrical service for a mechanical repair. Im worried they won't stand by the warranty they sold me. 8/20 called ciocca again spoke to Bryan was told warranty never called him back he will reach back out to warranty and give me a call back. No call back 8/20. 8/24 still no call back from Bryan or ciocca. 8/25 wife went to ciocca for plates on her new car, she asked Bryan about my trucks warranty claim and was told he has to call them again he still hasn't heard back. 8/29 still never heard back from anyone. Disappointed in how this was handled after they sell you this warranty they can't get a hold of anyone to get work approved or denied kind of makes it a waste of money to even buy a warranty from them. Going to be looking into other GM dealers for the future. More

By far one of the best experiences at a dealership my husband and I had. Got us in and out as quick as possible. I would definitely go back for future dealings and refer others. husband and I had. Got us in and out as quick as possible. I would definitely go back for future dealings and refer others. More

Service department is reliable and professional. Service completed in the promised time. I was kept informed of the progress of service. Service completed in the promised time. I was kept informed of the progress of service. More

Timely servicing and very pleasant interactions with all of the Staff (Both Tech & Admin). Considerate recommendations from Tech & Service Writer of the Staff (Both Tech & Admin). Considerate recommendations from Tech & Service Writer More

It was my second time visiting Ciocca Chevrolet GMC or flemington and I had a great experience in me purchasing a car that I specifically wanted. Kyle and Ryan gave excellent service and I am very happy w flemington and I had a great experience in me purchasing a car that I specifically wanted. Kyle and Ryan gave excellent service and I am very happy with my new Chevy! Kyle was very knowledgeable and friendly with seeing the car and test driving! Thank you to them great dealership. More

They had my car for four days requiring me to rent a car at a cost of 212.00. They replaced bank 2 camshaft timing sensor. On way home the engine light came on again. I took it to another dealership as I do at a cost of 212.00. They replaced bank 2 camshaft timing sensor. On way home the engine light came on again. I took it to another dealership as I don’t believe Ciocca is capable. More

Always impressed with the level of treatment we get being customers here! We love Ciocca! Corey was so helpful during my last service appointment customers here! We love Ciocca! Corey was so helpful during my last service appointment More

It was second visit to Ciocca Chevrolet, this trip was a factor recall. Brianna was there to help and take care of my recall in a professional manner. Thank you Brianna factor recall. Brianna was there to help and take care of my recall in a professional manner. Thank you Brianna More

This was the first time using this dealership and Corey from service went above and beyond the duty to answer my questions and take care of my issues. I will be using this dealership for any issues I hav from service went above and beyond the duty to answer my questions and take care of my issues. I will be using this dealership for any issues I have with my car from now on. More

Cory is my go to guy @ the Ciocca Service Desk. Always accommodates my schedule & gives me solid guidance for my Escalade. BTW… I bought my truck @ Ciocca & drive 40 mintites to get my service Always accommodates my schedule & gives me solid guidance for my Escalade. BTW… I bought my truck @ Ciocca & drive 40 mintites to get my service there. It’s worth it‼️ More