Back

Ciocca Chevrolet GMC of Flemington

Flemington, NJ

4.6
6,435 Reviews

211 US-202

Flemington, NJ

08822

Directions

By Type

6,435 Reviews of Ciocca Chevrolet GMC of Flemington

April 09, 2021

As always the service is top notch and the personnel are courteous and helpful. Flemington GMC is our choice for the past 30 years! We have purchased many vehicles from Flemington and wouldn't think of go More

by Cavalla,Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Russo, Michael Del Gaudio
Apr 14, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Frank - No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business.

April 09, 2021

I would recommend the service department at this dealership. They were very helpful in confirming what was wrong with my truck as well as giving me a detailed estimate of the cost to make the repai More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Van Solkema
Apr 14, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Me- We are so glad that you enjoyed working with Henry and our service team. We are sorry to hear about your concerns about our sales team and we would love to hear about it further so we can continue to improve our process - Dave Alesso, General Manager.

April 08, 2021

Duncan and Anthony were very helpful in solving my issues with my GMC Yukon. I would recommend this dealership to have service performed on your Vehicle. More

by Foerstner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Anthony Russo
Apr 14, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 08, 2021

Everyone I dealt with was friendly, courteous and knowledgeble. I have had service done here before and have been very satisfied with the results. I would recommend them to anyone for car servicing More

by scroteau1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Van Solkema survey would not allow me to check excellent star
Apr 14, 2021 -

Ciocca Chevrolet GMC of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

April 07, 2021

I continue to receive exceptional service at this dealer. I have bought several cars and always service my cars here. During my most recent visit Mike helped me and it was a great experience. I was greete More

by Nicole D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Del Gaudio
Apr 07, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Nicole - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

April 05, 2021

I was as usual very satisfied with the service. Very professional in all areas. I was especially happy that a leaky radiator cap was replaced. Little things like that mean a lot. More

by jhmiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Piell
Apr 07, 2021 -

Ciocca Chevrolet GMC of Flemington responded

We are so glad we could take care of your issue quickly and that you enjoyed the way we like to take care o four customers. Thank you so much for sharing.

April 05, 2021

First time there for service and was very happy with the service I got and how accommodating the staff was. Service was performed in a timely manner and all work completed was explained to me. I’ll definite More

by Richard.hrtntt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Russo
Apr 07, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Richard - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 04, 2021

We had a great experience. Staff was so friendly and our salesman Chris GasBuddy was the best. He was so knowledgeable. Will definitely go back. More

by daniconnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Izzo, Chris Gansfuss
Apr 07, 2021 -

Ciocca Chevrolet GMC of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

April 03, 2021

Tom and his crew are awesome I highly Recommend this dealership great selection great price very customer service oriented. Go now! Convenient too. All thi go gmc! More

by dawnsalerno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tetesco, Rob Kukla
Apr 07, 2021 -

Ciocca Chevrolet GMC of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

April 03, 2021

If there was anything less then one star I would If there was anything less then one star I would definitely give it. I spoke to Ben regarding a terrain Denali, he told me it was being sold as we s More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Bonner, Mark Zinych, Ben Evans
Apr 05, 2021 -

Ciocca Chevrolet GMC of Flemington responded

At Flemington Chevrolet Buick GMC Cadillac, our customers' satisfaction is very important to us. We are so sorry that you experienced what happens when a highly sought over vehicle comes into our preowned inventory. We try our very best to accommodate for the time it takes for our customers to travel to our dealership but unfortunately sometimes the timing doesn't work in our favor. We are doubly sorry that we didn't have anything else in our inventory that could fit your needs and that we caused you such distress as it is never our intention. If you would like to speak about this further, please do not hesitate to reach out to me personally - Rob Kukla, Sales Manager.

Apr 05, 2021 -

Disappointed responded

I am a very understanding person... but what happened to me on Friday was completely inexcusable. I had been working with Ben the whole week on my trade, quotes of what my payment would look like. They gave me an 11:00 appt on Friday to see the car. I told them that I am a single mom of a special needs child and my time is extremely precious, I would be driving two hours for this so please let me know if the car is sold before I make the trip. I got an email from mark at closing time the night before saying it was still available. I was right on time for my appt, however mark was still “dealing with other people” and needed more time. I literally sat at his desk and listened to a deal before made on the car I was there for. No one asked me to put a deposit down, if they did I would have gladly done it to save myself wasted 4 hours on a holiday. Then Mark tells me that the man who bought the car had a 1:00 appt but he came early and was going to look at acadias but liked the terrain. ALL WHILE I WAS SITTING RIGHT THERE AT MARKS DESK. This is by far the worst thing that has ever happened to me at a dealership and I have bought many cars in my life. I have never seen such poor business. I made special arrangements that day for my son so I could drive 2 hours both ways on a holiday just to have the car literally be sold right out from under my nose. No excuses or sorrys will fix that

...
223
...