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Ciocca Chevrolet GMC of Flemington

Flemington, NJ

4.6
6,458 Reviews

211 US-202

Flemington, NJ

08822

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6,458 Reviews of Ciocca Chevrolet GMC of Flemington

November 11, 2023

Roxanne and the team were very thorough and communicated throughout the process. The video review of my car was awesome. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My technician (don’t know name), Roxanne Pinto
Nov 14, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

November 10, 2023

Efficient service , under the wire of a warranty, saved $$! Car wash, surprise perk!! Fabulous service More

by Llriley63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Roxanne Pinto
Nov 14, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Thank you for the great review, Llriley! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

November 10, 2023

Fast service, excellent communication & friendly staff. Got my car back well before expected, washed and good to go! More

by jlentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Roxanne Pinto
Nov 14, 2023 -

Ciocca Chevrolet GMC of Flemington responded

We're so glad to hear it! Thank you for the great review, jlentine! We're always here to help if anything else comes up!

November 08, 2023

Recalled parts were replaced quickly, but in the process, they cut a wire I had ran along the roof. No one informed me, I found out because my radar stopped working. More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duncan Treadwell
Nov 08, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Chris, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 782-3331 and ask for our service manager, Matt, so they can assist you. We appreciate your feedback.

November 07, 2023

Duncan goes above and beyond to track down and facilitate obtaining out-of-production, hard-to-find parts. More

by RCHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell
Nov 08, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 05, 2023

I have a 2022 vehicle and at almost 10,000 miles I should have had no problems. The part was on back order and it took 3 months to get it in. I did have a courtesy vehicle for that time. The inconvenience al More

by DLB
Recommend Dealer
No
Employees Worked With
Duncan Treadwell, Duncan Treadwell
Nov 07, 2023 -

Ciocca Chevrolet GMC of Flemington responded

We apologize for your experience with us, DLB. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-3331 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

November 04, 2023

Always polite, always making sure my concerns are addressed, always doing their best to be on time. More

by Ryan.Junius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell
Nov 08, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 03, 2023

the tech that worked on the car did a search and made sure vehicle was in good shape and running condition and found a twisted bar on under body .only issue was the service writer in the service area had More

by GENERAL4829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell, Roxanne Pinto
Nov 08, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We apologize for our service writer not having an answer for you.

Nov 08, 2023 -

GENERAL4829 responded

Yeah that's is why Duncan n Anthony d need to stay

November 03, 2023

Outstanding personalized feeling upon dealing with dealerships staff. It felt very comfortable. And the service representative did everything he said he would. Very seamless transaction. More

by MIKE@BANIC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Treadwell
Nov 08, 2023 -

Ciocca Chevrolet GMC of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 03, 2023

My lease experience with Ciocca Cadillac was pleasant one. My vehicle was clean, fueled & ready promptly. My Salesman Ryan Bower was great, took his time explaining the vehicles features & followd up a f More

by MIKEB24
Recommend Dealer
Yes
Employees Worked With
Jim from the Finance Department, Ryan Bower
Nov 03, 2023 -

Ciocca Chevrolet GMC of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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