Ciocca Chevrolet GMC of Flemington

The staff was wonderful from checking me in and updates on my car and explaining my issues. Correy was so knowledgeable and professional. I appreciated his guidance. I was there 4 hours. on my car and explaining my issues. Correy was so knowledgeable and professional. I appreciated his guidance. I was there 4 hours. More

The dealership was clean, modern looking and looked well stocked in cars. Your staff was professional and explained everything to me as we were moving forward in our process. Before I decided on a car, we t stocked in cars. Your staff was professional and explained everything to me as we were moving forward in our process. Before I decided on a car, we talked about my needs and wants in a vehicle. I was very very pleased and told them so. More

Ciocca GM has always been very helpful everytime I bring my car over to service. They make sure I leave with satisfaction. Corey and Brianna are always very accommodating. Very professional yet very compass my car over to service. They make sure I leave with satisfaction. Corey and Brianna are always very accommodating. Very professional yet very compassionate. Keep it up guys. ☺️☺️☺️☺️ More

Received a notice from GM that driver side air bags were available for recall replacement. I am new to this area so called this dealership to schedule an appointment to have the air bag replaced. At the t available for recall replacement. I am new to this area so called this dealership to schedule an appointment to have the air bag replaced. At the time of scheduling, I was told that the dealership had the parts to do the repair, so an appointment was scheduled. When I arrived, I was greeted professionally, however things quickly turned sour when, after waiting in the waiting room for 15 minutes, I was told they did not have the parts and I'd have to come back. Of course I was frustrated and asked various folks why this happened and what process changes were going to be made to improve this situation. I really only got excuses, with statements to the effect..."we don't schedule these appointments"; "this never happens"; "the parts must have been used on another vehicle". I really didn't want excuses, I wanted someone to take responsibility. Why didn't I get a call before I came to my appointment if this was the case? A manager did finally come out to discuss, and he didn't really comfort me. He did say he'd personally call me when the parts came in. Which is fine, but doesn't give me a warm and fuzzy that the next time I come in, the parts will be there. Not a positive first impression. More

My truck has been in for warranty work 3 times in the last 30 days after waiting over a month and a half for an appointment. With neither problem solved after the third failed attempt I offered to trade last 30 days after waiting over a month and a half for an appointment. With neither problem solved after the third failed attempt I offered to trade in and buy a new truck and received no phone call or help with purchasing a new vehicle. The service department is no help and my warranty expired in 1,500 miles. More

James Jurgensen and George Marshall were excellent salespeople that respected my time and earned my business. Communication was strong throughout the sale and they were willing to work with me to get salespeople that respected my time and earned my business. Communication was strong throughout the sale and they were willing to work with me to get the sale finalized. Much appreciated with the smooth experience and sale. More

This is a review for the last few months. Got moved a few times to get a service done. The service advisor was rushed in providing explanation and recommendations of what tech found. I’ve bee Got moved a few times to get a service done. The service advisor was rushed in providing explanation and recommendations of what tech found. I’ve been to this service location since I’ve owned the truck - 2018, and under new management the service advisor department has taken two steps back. I’m still waiting on a quote from service department for repairs. Felt they were rushed and wanted to get you out of their hair!! More

Concierge driver was very pleasant when car picked for service. Very pleased with how the Service Dept. showed a video of tires and brakes and advised as to condition. Car was returned within a few of h service. Very pleased with how the Service Dept. showed a video of tires and brakes and advised as to condition. Car was returned within a few of hours, which was also a plus. More

The service concierge Corey was very informative and I understood each step of the process as it unfolded. understood each step of the process as it unfolded. More

Every thing I requested was handled and the people from Ciocca were very professional and courteous. My car was returned, cleaned and on time. Thanks for the excellent service. Ciocca were very professional and courteous. My car was returned, cleaned and on time. Thanks for the excellent service. More