Ciocca Chrysler Dodge Jeep Ram of Flemington

Great place to buy a car. My buying experience at Flemington Chrysler was very good. Working with Frank Krohel was easy, no high pressure or manipulative sales techniques. I p My buying experience at Flemington Chrysler was very good. Working with Frank Krohel was easy, no high pressure or manipulative sales techniques. I purchased a Pacifica from them and drove it home in a few hours after arriving. Couldn't have been easier. Cortney had the Pacifica I called about ready and waiting for me when I arrived, Frank took me for a test drive and explained the workings of the vehicle to me as we drove. I had searched the internet extensively looking at many dealerships in a large area. Flemington had the best prices and stock. I was pleased to find out that the car I saw online was in stock and not a "teaser". I recommend Flemington to anyone looking for a good vehicle at a good price More

Excellent service at this dealership This is my 3rd car from Flemington, service and price always worth it! The only issue we had this time was waiting 6 months for my Jeep Sahara 2.0 Tur This is my 3rd car from Flemington, service and price always worth it! The only issue we had this time was waiting 6 months for my Jeep Sahara 2.0 Turbo however that had nothing to do with dealership. Would recommend this dealership to anyone I know who is looking for a car!!! More

Quick and Easy I went in to test drive a Dodge Ram and John Freudenberger was extremely knowledgeable and helpful. I loved the truck, made a handshake agreement with I went in to test drive a Dodge Ram and John Freudenberger was extremely knowledgeable and helpful. I loved the truck, made a handshake agreement within 2 hours and came back the next day to fill out the paperwork and pick up the truck. It was an extremely easy purchase and John took care of everything for me. More

Fast and smooth One of the best dealership experiences I have ever had! Saw the Durango online Saturday night and sent a message. Received a reply Monday morning, tes One of the best dealership experiences I have ever had! Saw the Durango online Saturday night and sent a message. Received a reply Monday morning, test drove and started signing paperwork within a half hour of arrival. Finished paperwork and drove home within an hour the next day. Very smooth transaction. No nonsense. No smoke and mirrors. Extremely friendly and welcoming dealership, staff and employees. Greeted the minute I walked in the door, both times. I am a first time customer and it won't be my last! See you in a few years for my next vehicle! More

Outstanding sales process on a new truck order I couldn’t have asked for more from Lou Avitabile and the entire team at Flemington. I ordered a 2019 Ram 1500 Limited with Lou, and he practiively k I couldn’t have asked for more from Lou Avitabile and the entire team at Flemington. I ordered a 2019 Ram 1500 Limited with Lou, and he practiively kept me informed every step of the way as the truck was scheduled, built and delivered. Not once did I have to call or email for a status update. I just picked up my new truck yesterday. Lou knew just about every feature of this highly computerized vehicle and walked me through every one of them. The final paperwork process was quick and easy and couldn’t have been smoother. More

Most stress free purchase of a vehicle ever. Was very pleased with service and purchase as a whole. Would recommend Flemington Jeep Dodge Ram to anyone purchasing a vehicle. Was not close to home Was very pleased with service and purchase as a whole. Would recommend Flemington Jeep Dodge Ram to anyone purchasing a vehicle. Was not close to home, but worth the extra ride. More

Bryan Maldonado is a good Brother. Got the deal I wanted the paperwork was short & sweet. Bryan was real, that’s the Black guy. Good dude. I purchase a 2017 Dodge Charger R/T it turned Got the deal I wanted the paperwork was short & sweet. Bryan was real, that’s the Black guy. Good dude. I purchase a 2017 Dodge Charger R/T it turned out to be a great buy. More

Great team The dealership made getting a new car easy. The internet deal made shopping easy The people were friendly . The car sold itself ; the dealer hel The dealership made getting a new car easy. The internet deal made shopping easy The people were friendly . The car sold itself ; the dealer helped with the details More

Excellent service and hassle free Prior to visiting the dealership I spoke with sales person, George Vdokakes in reference to the vehicle I was interested in purchasing. No hassle purc Prior to visiting the dealership I spoke with sales person, George Vdokakes in reference to the vehicle I was interested in purchasing. No hassle purchase price was agreed to. I made an appointment with George to come in and test drive the vehicle, George was extremely helpful and professional throughout the process. I would definitely recommend purchasing a vehicle at this location and specifically with Mr. Vdokakes. More

Customer Service Lacking AFTER the purchase Purchased 2 vehicles on 6/26/18 (1 new/1 used) from dealership on the same day. Everything went very smooth and was pleasantly surprised to be told Purchased 2 vehicles on 6/26/18 (1 new/1 used) from dealership on the same day. Everything went very smooth and was pleasantly surprised to be told as a courtesy the registration/tags would be overnighted to my home as I live over an hour away from the dealership. After the sale, I reached out to the salesman Bryan Maldonado multiple times via voice messages and emails regarding a missing cargo cover and to remind him about overnighting the plates/paperwork. He finally replied to one email stating he needed to confirm with me what parts were missing. I immediately replied with the information and then nothing. After leaving another unanswered voice message, my final email was send to Bryan, the salesman and the manager, Bill Tompkins. While I really wasn’t surprised not to hear from Bryan, Bill did respond telling me the parts were on order and I would be contacted in a day or 2 when they arrive (I’m still waiting to hear from them, now over one month later.), Bill also told me told me the plates will be ready for me for pick up. He never addressed why my multiple attempts to communicate were basically ignored or why I would now have to drive to the dealership to pick up plates. Again, the dealership offered to overnight the plates to me, .their idea not mine! Since no attempts to apologize for the lack of timely replies to customer inquiries or has explained why after the sale was complete, the promise to overnight the plates was ignored, I’m forced to conclude that the dealership has terrible customer service AFTER the sale! For a dealership that boasts of being “The Best New and Used Car Dealerships in NJ” , I rate the performance of Flemington Jeep as failing miserably. One positive exception to this review was the finance manager M. Aziz. His professionalism and assistance made the actual transactions go very smoothly. To summarize, Flemington Jeep has lost a return customer for the price of overnight mail, the inability to provide a timely response to my inquiries and failing to providing all accessesories that were listed with the vehicle. I won’t hold my breath waiting for the parts on order. More