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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
585 Reviews

585 Reviews of Ciocca CDJR of Flemington - Service Center

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August 01, 2023

Very friendly and accommodating from beginning to end. Also very courteous and respectful. Excellent service all around! More

by JBoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 15, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 22, 2023

Great dealership, with a great service department and a professional and courteous staff. Highly Recommended! More

by Rock1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Pride, Russell Kizima, Anna Rivero
Jul 24, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for the great review, Rock1953! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 21, 2023

Corey was very friendly and helpful in the service department. Comfortable waiting area. Would recommend More

by Jeffreycramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Kizima
Jul 24, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We appreciate you taking the time to write us a review, Jeffrey! Please let us know if we can do anything else to help!

July 21, 2023

Service department went way down hill. My truck was done and sat on the lot for 30 minutes. They didn't even fill my windshield washer fluid. I won't be going back More

by Yenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell Kizima
Jul 24, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We apologize for your experience with us, Yenny. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 788-5858 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

July 16, 2023

Probably one of the worst customer service experiences I have ever dealt with. The communication is horrible and the service reps just lie through their teeth about your vehicle and when it will be ready or More

by DBLANCH1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does matter
Jul 17, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We apologize for your experience with us, DBLANCH1200. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 788-5858 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

July 11, 2023

Very good experience. My salesman, Bob, was knowledgeable and not pushy at all. Will def. buy other vehicles from Ciocca dealers in the future. More

by JEFF@THEDECKPROS.COM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in Financing
Jul 14, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 10, 2023

My vehicle was disabled and required towing to get to the dealership. The service advisor did a great job in diagnosing the problems, communicating required repairs and targeted completion. Made multiple e More

by RESPOS6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Jul 14, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your great review, RESPOS6877! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 10, 2023

Love coming to this dealership to have my vehicle serviced. Anna is wonderful and really helpful with everything. Thank you. More

by bobescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Updike, Russell Kizima, Anna Rivero
Jul 14, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

July 07, 2023

Anna was extremely helpful is scheduling the needed repairs and dealing with my insurance company. More

by chris.morante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero
Jul 14, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience at our dealership. Providing exceptional service and genuine care for our customers is always our top priority.

July 06, 2023

Great service. Everyone is very responsive and keep you updated. Love that I can pick my car up after hours from the new showroom. Would recommend the service dep More

by NIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rivero, Art D'Amore
Jul 14, 2023 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

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