Ciocca CDJR of Flemington - Service Center

Corey was very friendly and helpful in the service department. Comfortable waiting area. Would recommend department. Comfortable waiting area. Would recommend More

Service department went way down hill. My truck was done and sat on the lot for 30 minutes. They didn't even fill my windshield washer fluid. I won't be going back My truck was done and sat on the lot for 30 minutes. They didn't even fill my windshield washer fluid. I won't be going back More

Probably one of the worst customer service experiences I have ever dealt with. The communication is horrible and the service reps just lie through their teeth about your vehicle and when it will be ready or have ever dealt with. The communication is horrible and the service reps just lie through their teeth about your vehicle and when it will be ready or fixed. I don’t think i would ever buy a vehicle from here. Also no loaner car was provided More

Very good experience. My salesman, Bob, was knowledgeable and not pushy at all. Will def. buy other vehicles from Ciocca dealers in the future. My salesman, Bob, was knowledgeable and not pushy at all. Will def. buy other vehicles from Ciocca dealers in the future. More

My vehicle was disabled and required towing to get to the dealership. The service advisor did a great job in diagnosing the problems, communicating required repairs and targeted completion. Made multiple e dealership. The service advisor did a great job in diagnosing the problems, communicating required repairs and targeted completion. Made multiple emails and phone updates. Thank you More

Love coming to this dealership to have my vehicle serviced. Anna is wonderful and really helpful with everything. Thank you. serviced. Anna is wonderful and really helpful with everything. Thank you. More

Anna was extremely helpful is scheduling the needed repairs and dealing with my insurance company. repairs and dealing with my insurance company. More

Great service. Everyone is very responsive and keep you updated. Love that I can pick my car up after hours from the new showroom. Would recommend the service dep Everyone is very responsive and keep you updated. Love that I can pick my car up after hours from the new showroom. Would recommend the service department and the dealership. More

The alignment I sent my wife to get was never done - I called the service department out on it and they admitted as much and assigned another mechanic who did not perform the job correctly either - he did called the service department out on it and they admitted as much and assigned another mechanic who did not perform the job correctly either - he did not adjust the camber, the whole reason for taking it in as I had just replaced the struts - he did not want the other guy's problem (I heard as much) - he said there was a bent part that prohibited but could not identify the part - AND that would not have affected 3 wheels - he was lazy and only wanted to align what he could without removing the wheels. You also had the car in to replace the headlight assembly as part of a recall - I had just put high intensity bulbs in the car to replace the old dim factory originals - you pulled them and put in bulbs that look like they are out of a used car and way worse than the ones I replaced and triedd to charge us - I have the emails. When I asked the service advisor, he stated they simply changed the assembly and used the same bulbs - then why are they no longer the ones I put in and why are we getting email requests for payment. This on top of my wife hearing complaints of how the shop is nothing like the old owner's and feared crooked - shoddy at best. You let my wife leave there and put my family in jeopardy due to the terrible alignment - the mechanic should be fired and the service writer who signed off on as well. Every job going out should be checked - When I went back I will say the service writer then did his best to make me "whole" - but the camber is still not correct and I must either do it myself or bring it elsewhere to have done correctly. Pathetic. More

The service department is very attentive to my needs. I Will always use them for service on my jeep I Will always use them for service on my jeep More