Ciocca CDJR of Flemington - Service Center

Russ saved the day (again) & accommodated my schedule to get my Jeep serviced last minute. He kept me updated throughout the process w a video of the tech explaining exactly what needed to be done- as well get my Jeep serviced last minute. He kept me updated throughout the process w a video of the tech explaining exactly what needed to be done- as well as the costs. There is NO other service manager or location I’d go for work on my vehicle. Thank you Russ & team. More

I have never had a more pleasant experience with a car dealership. Trading in my old vehicle and purchasing the the new one was effortless, the offers were fair with none of the haggling or back and fort dealership. Trading in my old vehicle and purchasing the the new one was effortless, the offers were fair with none of the haggling or back and forth I have experienced with other dealerships. I have actually walked out of other dealerships in the past because of it. The Service Department goes above and beyond any expectations I had when it came to the repair of my vehicle. They keep you advised every step of the way addressing any questions or concerns in a timely manner More

Excellent service and communication. Well done. Prefer to have my vehicles serviced at the dealer and they don’t give me a reason to go anywhere else. Well done. Prefer to have my vehicles serviced at the dealer and they don’t give me a reason to go anywhere else. More

Service was great and the car was ready when promised. Art, the service consultant, was excellent and communicated everything that was being done. Art, the service consultant, was excellent and communicated everything that was being done. More

All of our concerns were addressed at this scheduled service. We liked the idea of being shown the undercarriage of our vehicle and walking through how the technician assessed the current status and wha service. We liked the idea of being shown the undercarriage of our vehicle and walking through how the technician assessed the current status and what might need to be done in the future. More

All was a 5 until check out time, took an hour from completion of service to departure. I understand someone was not feeling well but you need a better plan B. completion of service to departure. I understand someone was not feeling well but you need a better plan B. More

I would highly recommend this dealership. I recently purchased a new car from Ciocca Chrysler. They made the process very easy. There service department is also great. I recently purchased a new car from Ciocca Chrysler. They made the process very easy. There service department is also great. More

Great service and knowledgeable advisors. Very accommodating and quick service! I definitely recommend this dealership!!! Very accommodating and quick service! I definitely recommend this dealership!!! More

It was easy to make appointment. Service area clean. The staff is professional and friendly and Anna made the waiting time for me better. The Service Tech (I don't know his name) mad Service area clean. The staff is professional and friendly and Anna made the waiting time for me better. The Service Tech (I don't know his name) made sure the car was clean after returning the car and he made sure that ALL work was done fast and with quality! More

1st class ALL the way! I met Russ Kizima when he was the service manager @ another location and helped w my Jeep. When it was time for service again, and I realized he wa I met Russ Kizima when he was the service manager @ another location and helped w my Jeep. When it was time for service again, and I realized he was no longer at that location, I did a search on social media and was lucky enough to find him in Flemington, New Jersey. I knew if I wanted amazing service, customer satisfaction, experience, and best overall service on my Jeep , I needed to stick by his side. He was KIND enough to help me out when I was in a bind before a long distance trip and get my Jeep in for service on a Saturday. I thought it was fantastic that this location offered a video of the mechanic going over exactly what he found, what would be done , before giving the OK. Most of the work was completed. One part was ordered that’s under warranty. I know when Russ has the time and is able, he will reach out and the rest of the work will be completed . We all know finding someone that you trust is a rare thing - especially when it comes to a mechanic/location. Thank you Russ once again. More