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Ciocca CDJR of Flemington - Service Center

Flemington, NJ

4.4
580 Reviews

580 Reviews of Ciocca CDJR of Flemington - Service Center

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January 25, 2025

Service was good, but the dealers are out of control with their prices. They do not send coupons, no specials, nothing. 170/dollars for an oil change for a Wrangler. More

by jimmy1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, Jimmy. We're glad to hear that you were satisfied with the service, but we understand your concerns about the pricing. We truly appreciate your input and will definitely take it into consideration as we continue to look for ways to improve. If you have any questions or need assistance with future services, please don’t hesitate to reach out—we’re here to help!

January 15, 2025

Over priced services and I was told they do not give a veteran discount. Pretty much lost my business More

by Guardian6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jan 16, 2025 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We strive to provide quality service at competitive prices, and we understand your concerns about the cost. Regarding the veteran discount, we truly value the service and sacrifice of our veterans, and we apologize if this was not communicated clearly. We would appreciate the opportunity to discuss your experience further and see how we can better serve you in the future. Thank you for bringing this to our attention.

December 21, 2024

I had my car serviced recently. They say they perform a multipoint inspection of car but they do not provide the customer with a summary of that inspection. I called to ask why it w More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 23, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We understand the importance of transparency, and we regret that you did not receive a summary of your vehicle’s multipoint inspection as expected. Your concerns about communication and service details are important, and we will make sure to address this internally. Additionally, we apologize for the oversight with your keys and receipt and for any additional inconvenience caused by having to return to pick them up. We truly appreciate your feedback and will work to improve our service in the future.

December 11, 2024

David is a pleasure to deal with and the work was done perfectly and quickly More

by Rranieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 12, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind words! We're so glad to hear that David made your experience enjoyable and that the work was completed to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

December 02, 2024

Always a pleasant experience at the dealership . Staff is always kind and considerate to me as a customer. More

by firstdue169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 02, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 16, 2024

I was very satisfied with the way you handled my situation except for the problem of a third water pump. Not happy with the product. So I called the 1-800 # and will be filing a formal complaint. Th More

by Judgebean0256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 788-5858 so we can learn more and work to make this right!

November 15, 2024

Very Helpful and knowledgeable. They addressed all of my concerns and answered questions that came up while I was waiting. The only disappointing thing was that they had to order on More

by Kn2007mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Landau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for the review, we are happy you found our team to be helpful and knowledgeable. We apologize we did not have the necessary part in-stock for you. Please let us know if we can ever be of further assistance.

November 11, 2024

Great service was right on time and explained the issue. Happy with the service department More

by Tony and Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

We appreciate you taking the time to write us a review, Tony and Sue! Please let us know if we can do anything else to help!

November 06, 2024

Service Department was clean, William was polite, informative and respectful and the wifi was solid so I got some work done More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William “Billy” Muller
Nov 07, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 29, 2024

The staff at Ciocca was curtious and extremely helpful in my truck repair. I would highly recommend them! More

by Vinny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Ciocca Chrysler Dodge Jeep Ram of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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