Back

Ciocca Ford Lincoln of Flemington

Flemington, NJ

4.8
6,967 Reviews

215 US-202

Flemington, NJ

08822

Directions

By Type

6,967 Reviews of Ciocca Ford Lincoln of Flemington

August 06, 2023

Andrew the salesman and Mark the business manager were very knowledgeable and helpful. Appointments were on time. More

by BEVERLYMARTIN55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark (Business manager), Andrew Seipel
Aug 11, 2023 -

Ciocca Ford Lincoln of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 05, 2023

Worst experience I have ever had at a dealership they damaged my vehicle and lied about it. They sent me a video saying that all of my tires were in good condition and when I got the vehicle back the fro More

by CRICHARDSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Scheetz
Aug 15, 2023 -

Ciocca Ford Lincoln of Flemington responded

We apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-3673 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 05, 2023

I waited while paperwork was being done. Instead of the customer. Bill was incorrect and my car was located in a different spot than Jess said. I was not impressed at all. More

by MALEFREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Baty, Jessica Rogers
Aug 10, 2023 -

Ciocca Ford Lincoln of Flemington responded

MALEFREE, we apologize for your experience at our dealership. We aim to provide top-notch service, and we are truly sorry we missed the mark here. If you would like to discuss anything further, please reach out to a manager at (908) 782-3673. We truly appreciate your feedback as we use it to improve our services.

August 05, 2023

Great service, very helpful. Everything was completed quickly and all my questions were answered. Great service, thank you again. More

by BigBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hendrickson 5 star rating , Todd Baty
Aug 10, 2023 -

Ciocca Ford Lincoln of Flemington responded

We are thrilled to hear we provided top notch service to you, BigBlue! Please let us know if we can ever help with anything further. Thank you for the kind words and feedback.

August 05, 2023

Not bad but did not get the free car wash I was supposed to Didn't get a free car wash. I found out after I left I should have received one More

by LUCIAKOSTESIC
Recommend Dealer
Yes
Aug 10, 2023 -

Ciocca Ford Lincoln of Flemington responded

LUCIAKOSTESIC, we apologize for not honoring the complimentary car wash. Please reach out to our service manager at (908) 782-3673 so you can come back for your car wash!

August 04, 2023

Still has a long way to go to get to the level of service the previous owner provided More

by PGUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Montemurro
Aug 11, 2023 -

Ciocca Ford Lincoln of Flemington responded

PGUCKER, we sincerely apologize you feel our level of service is not up to par of the previous ownership. Thank you for the feedback as we use it to constantly improve our services. If you would like to discuss anything further, please reach out to our management team at (908) 782-3673.

August 04, 2023

Very easy to schedule appointment and kept updated on service being done and service requirements More

by gene28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly hendrickson
Aug 11, 2023 -

Ciocca Ford Lincoln of Flemington responded

We are so glad to hear this, Gene! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 04, 2023

Service is outstanding! Staff are all helpful and professional! Wouldn’t take my Lincoln anywhere else!! More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ditondo, Jeff Montemurro
Aug 11, 2023 -

Ciocca Ford Lincoln of Flemington responded

We appreciate you taking the time to write us a review regarding our service department, Regina! Please let us know if we can do anything else to help!

Aug 11, 2023 -

Regina responded

I have been so pleased with your service I recommended you to a friend who recently leased a Lincoln from your dealership!!!

August 04, 2023

great people who work their made my purchase seamless, address all my needs and conserns. would recomend this dealership to anyone buying a car. More

by BUDJONES
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter salesmanager, Andrew Seipel
Aug 11, 2023 -

Ciocca Ford Lincoln of Flemington responded

Bud, we are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 03, 2023

Great service by Chad. He is always very helpful, professional, friendly and courteous. The work performed was done very well too. More

by jdcjr500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Scheetz, Todd Baty
Aug 08, 2023 -

Ciocca Ford Lincoln of Flemington responded

Thank you for taking the time to leave a review. We are thrilled to hear that you had an excellent experience with our service!

...
26
...