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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.4
389 Reviews

2920 Brunswick Pike

Lawrence Township, NJ

08648

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389 Reviews of Ciocca Ford Lincoln of Lawrenceville

August 01, 2024

There were a few hiccups when Ciocca took control of Lawrence Lincoln but things have improved lots since my first couple of services. Keep up the good work. More

by DGOODIE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook, Jackie Krzaczyk
Aug 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your positive review! We are glad to hear that our service has improved throughout the transition from previous ownership to Ciocca. We appreciate your feedback and hope to continue providing you with great service in the future.

August 01, 2024

They were very professional. I was able to get a ride to and from work. That made it convenient. More

by LAC40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Aug 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 01, 2024

The service was great. Staff was helpful and professional in line with what is expected of a Ford dealer. More

by VIKRAMDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Miranda
Aug 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 31, 2024

David was an excellent service man, I would deal with him any time, more then I could say for the service Department in general. More

by PISCOPOJRJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Catucci, David Espinoza
July 31, 2024

The service department kept in constant communication in regards to my vehicle being serviced. I was extremely satisfied with their service. I highly recommend Ciocca Lincoln. More

by JUNFANKGFU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Aug 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Junfankgfu! We're always here to help if anything else comes up!

July 30, 2024

Had an appointment for 11:40 on a Friday. Nobody even looked at the car until Monday. Extremely poor communication. Problem was not fixed because there was no code showing. No attempt to More

by JRAY674
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza, Jackie Krzaczyk
July 30, 2024

Anthony Ramos and Naz Rehman were amazing. Very helpful, willing to explain everything in detail and go over it again if I needed, and answered every question thoroughly. They were never cond More

by Liz C, Selinsgrove, PA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naz Rehman, Chris Murphy, Tony Ramos
Aug 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 30, 2024

Very professional. Listens to the customer. They worked to finalize an acceptable deal efficiently and expeditiously. More

by SJPR400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, Tony Ramos
Aug 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

July 27, 2024

3 x. For the same problem wasted time living up car to still have broken More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
July 27, 2024

dropped car off at Thursday night for early Fri Am appointment for 50k service and a fix for my console. Nobody called on statis of car. When I called, told to wait and he will call back. No call. More

by CDELLARO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza, Jackie Krzaczyk
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