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Ciocca Ford Lincoln of Lawrenceville

Lawrence Township, NJ

4.4
389 Reviews
Call Dealership (609) 659-0647
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2920 Brunswick Pike

Lawrence Township, NJ

08648

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389 Reviews of Ciocca Ford Lincoln of Lawrenceville

July 20, 2024

I was provided very fast service when it was very important for me. Thank you very much! More

by Alisontoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza, Jackie Krzaczyk
Report | Print
Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alison! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 20, 2024

Julio and Service Staff very cordial, professional and responsive. Always feel taken care of….Sherry the driver also very service oriented. Had issues with safety electronics with new Corsair so I needed More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Sherry
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Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 19, 2024

Great customer service advisor made my experience real nice and simple great teamwork. Real professional More

by JAVIER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
Report | Print
Jul 23, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so glad to hear this, Javier! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 07, 2024

I received a good discount on a new Explorer and very close to what I wanted for my trade in. More

by Explorer 2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Douglas Sorge, David Foss
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Jul 12, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

July 06, 2024

My touchscreen in my 2023 ford explorer does not come on and I have to reboot it in order to get it to operate. My phone also won't pair with the car. I took it in for service abd the problem was diagnose More

by SMFREIBERGER
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
July 05, 2024

Good keep up the good work Need more workers like Miss Jackie give Miss Jacckie a raise she deserve it. I like coming near as pleasant, peaceful sit, watch the cars go by. More

by DOROTHYHOLMES899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook, Tony Ramos, Jackie Krzaczyk
Report | Print
Jul 12, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

June 30, 2024

Had a 9am appointment on Thursday, and did not look at it until Monday. Not happy! More

by hellodouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
June 28, 2024

Ivan was fair, patient, knowledgeable throughout our experience purchasing a preowned Lincoln Corsair. I highly recommend this dealership! More

by Mbenn14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Ivan Stozharov, David Foss
Report | Print
Jul 01, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for sharing, Mbenn! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

June 25, 2024

Everyone at the dealership was friendly! Nick was great to work with. Still have some minor issues to deal with but I am happy with my purchase More

by JIMBOSTRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Murphy, Nicolas Guirand, Jim Catucci, Jackie Krzaczyk, David Foss
Report | Print
Jun 27, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Jim. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 20, 2024

Total confusion. Told one thing then something different. No follow up. Tried to blame issue on the call center More

by GREG.SPRICH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
Report | Print
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