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Ciocca Ford
Quakertown, PA
1,567 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,567 reviews
October 25, 2025
I don’t have a problem paying for good service at dealerships, I really don’t. I could’ve had a starter put in my truck for a lot less money, but I know I’m getting good quality parts from Ford. Cha dealerships, I really don’t. I could’ve had a starter put in my truck for a lot less money, but I know I’m getting good quality parts from Ford. Charging people $200 for a diagnostic fee that is getting work done at the dealership is absolute xxxxxxxx. I understand today’s economy is different, but what I think you all need to understand is when people bring a vehicle to a dealership they are already expected to pay a higher fee, but not $200 xxxxxxxx diagnostic fee. Come on everybody. That is price gouging and you know it. More
by Harford78
Verified CustomerEmployees Worked With
October 24, 2025
Great customer service and communication . .reliable and and trustworthy..would refer to family and friends .reliable and and trustworthy..would refer to family and friends More
by SJSUTERA
October 24, 2025
I can always count on your service team to get me an appointment, diagnose the problem quickly, resolve the issue permanently, all at a fair price. Stephanie is the best! Ciocca fortunate to have her appointment, diagnose the problem quickly, resolve the issue permanently, all at a fair price. Stephanie is the best! Ciocca fortunate to have her as your representative! More
by BAL110
Employees Worked With
October 24, 2025
I Can Trust the work. they provide for me that's the important part.There customer service relationship with me and explaining any Questions about my RV is really important they provide for me that's the important part.There customer service relationship with me and explaining any Questions about my RV is really important too.im Simply Comfortable with them Servicing my Vehicle. More
by JOBWELLDONE49
Employees Worked With
October 23, 2025
This is a great dealership. A lot of fun and hard-working salespeople. They did exactly what they promised and kept to their word on the deal when my truck finally came in. A lot of fun and hard-working salespeople. They did exactly what they promised and kept to their word on the deal when my truck finally came in. More
by inventor
Employees Worked With
Tom Redd
October 20, 2025
I asked them to check my oil because my light keeps going on. They did not check it. They did do a diagnostic for the nonstarting problem that I had the night before. on. They did not check it. They did do a diagnostic for the nonstarting problem that I had the night before. More
by JENN94BLUE
October 19, 2025
Entire staff was friendly, professional and made the entire process a great experience. Highly recommended Ciocca. entire process a great experience. Highly recommended Ciocca. More
by rfsully007
October 19, 2025
Great service. Stephanie was very helpful and service people kept me apprised of what was going on. Stephanie was very helpful and service people kept me apprised of what was going on. More
by CHRIS_DUMMERMUTH
Employees Worked With
October 19, 2025
Very happy that the whole deal sales was great and so was the title person the title person More
by nucci64
October 17, 2025
It was one of the worst experiences of my life. It had the truck for three weeks. I was only supposed to be $100 deductible. I paid $1600 out-of-pocket and it broke down 8 miles out of town had to It had the truck for three weeks. I was only supposed to be $100 deductible. I paid $1600 out-of-pocket and it broke down 8 miles out of town had to have a tow back and take it back tothe dealership and had to pay more money to get it back another 10 days later the worst experience in my life, I will never go back to the dealership. More
by kevinvmedina24
Employees Worked With
With your manager
