Ciocca Ford
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great Timely Work Got inspection and tire repaired. Quick service and the best pricing!! Will definitely bringing my Ford back to this location for years and years to c Got inspection and tire repaired. Quick service and the best pricing!! Will definitely bringing my Ford back to this location for years and years to come. More
great The dealership has been great since i first walked intk the showroom. Follow up service is not a problem, given the waiting area is clean and comfort The dealership has been great since i first walked intk the showroom. Follow up service is not a problem, given the waiting area is clean and comfortable. Very happy with the results. More
"We Owe List" Item Installed. When I purchased my 2017 Ford Escape Titanium I wanted cross bars for the roof rack. They had to order them and said they call when the cross bars cam When I purchased my 2017 Ford Escape Titanium I wanted cross bars for the roof rack. They had to order them and said they call when the cross bars came in. I purchased the vehicle son 11/23/16 and they called me on 12/5/16 to let me know that the cross bars were delivered. I made an appointment to have the cross bars installed on 12/6/16 @ 1:40 PM. I arrived at the service department at about 1:35 PM and checked in. I waited in their nice clean and comfortable waiting area for less than one hour before Tim came in to let me know that the job was completed and I was good to go. More
Very helpful I have come back for service on several of my vehicles snd they do a wonderful snd job. The service was very understanding of the vehicles situation. I have come back for service on several of my vehicles snd they do a wonderful snd job. The service was very understanding of the vehicles situation. More
Tried to give them another chance I was willing to give this service center another opportunity for my second oil change on my brand-new Ford transit 2500. I called to schedule an app I was willing to give this service center another opportunity for my second oil change on my brand-new Ford transit 2500. I called to schedule an appointment and left a message with the receptionist for someone to call me, which never happened. I was in the area one day so I decided to stop in and shared with the receptionist I never got a phone call she was very apologetic and sympathetic. Needless to say I left and went and got my oil changed at the garage I always went to, Kost Tire and Service on Lehigh Street. Mike and Pat and the whole team always took great care of me and my family. When the mechanic unscrewed my drain plug he knew something was wrong and proceeded to show me a completely stripped plug. I told him I only had one oil change… This was done at the Ford service center, by their "top" mechanic. I took a picture of it so I could post it. The service manager called and wanted to find out all the details about my second and final attempt to get my oil changed. I also dropped off the drain plug to show him. I'm very disappointed in the service and customer interaction I've had and I don't recommend going here. More
Quick Buying Experience We explained that we didn't want to spend all day there purchasing our new Escape. And between test drive, purchase and financing we were only there 3 We explained that we didn't want to spend all day there purchasing our new Escape. And between test drive, purchase and financing we were only there 3 1/2 hours. Thanks, Matt and Caleb! More
Quick, friendly, professional and informative Ciocca Ford technical associates know their stuff, are proud of what they do and enjoy representing and supporting their companies products. They ar Ciocca Ford technical associates know their stuff, are proud of what they do and enjoy representing and supporting their companies products. They are results and customer oriented. My F-250 Diesel is amazing in every way, except its fuel mileage. I am convinced if Ciocca Ford could re-engineer it to make me happy, they would. I have three Fords and I am moving the maintenance of all three to Ciocca. More
Ag's Staff is Tops! Ag and his staff went over and above in helping me get into a new truck to fit my needs. Devon was great in showing me all the trucks in my price ran Ag and his staff went over and above in helping me get into a new truck to fit my needs. Devon was great in showing me all the trucks in my price range and I felt he always was looking out for my best interest. Kaleb did and amazing job finding me financing at a much lower rate than a loan I had been pre-approved for prior to coming into the dealership. I have never had a better car buying experience. I recommend Ciocca Ford in Quakertown to everyone I know that is in the new truck market and will continue to do so. My wife and I will be purchasing her a new vehicle in 2017 and we will no doubt be buying at Ciocca Ford in Quakertown. Thank you very much for the best car buying experience!! More
Tim Adams is the BEST!!! Brought my 2016 Explorer into the service department for a Throttle Body Recall, Oil Change, New Wiper Blades, Tire Rotation, and a few other minor th Brought my 2016 Explorer into the service department for a Throttle Body Recall, Oil Change, New Wiper Blades, Tire Rotation, and a few other minor things. Tim was able to squeeze me into a Saturday Appointment on short notice. He checked me in very quickly and I was on my way. He called to give me a progress report, then called again when the car was ready to be picked up. The actual cost of the service was LOWER than the estimate which was a huge plus!! Checkout was a breeze and he explained in detail all of the services that they performed. I absolutely recommend Tim Adams and suggest that you ask for him by name!! More
Great service . A big thank you to Don in your parts dept ! GOT ME IN AND FIXED MY PROBLEM THE SAME DAY . I WAS HAVING ELECTRICAL ISSUES . NO HEAT OR BACKUP LIGHTS AND MY AIR BAG LIGHT WAS ON. THANKS FOR THE HE GOT ME IN AND FIXED MY PROBLEM THE SAME DAY . I WAS HAVING ELECTRICAL ISSUES . NO HEAT OR BACKUP LIGHTS AND MY AIR BAG LIGHT WAS ON. THANKS FOR THE HELP , GREAT SERVICE FROM DON IN PARTS AND TIM IN SERVICE !!! More


